Camper mail

Letters from home for overnight campers: how parents send them, how camp staff print and deliver them, and where replies appear.

Providers: Dashboard → Communication → Share Updates → Camper mail. Parents: Dashboard → Updates → Camper mail.

A letter from home, delivered at camp

Camper mail is available only for overnight camps. A parent writes a letter in KidzMaps, and camp staff can read, print and deliver it to the camper. The child does not need an email address or a KidzMaps account.

This is not an email inbox for the child. Camp staff receive the letter in their dashboard and manage delivery. They can also send a reply that the parent reads in Updates.

For parents: send a letter

Open Updates.

Sign in to the account used for the confirmed camp enrollment. Open Updates in your dashboard, then Camper mail.

Choose the overnight session and camper.

Only eligible overnight camp sessions appear. If you have more than one child attending, check the Camper field before writing.

Write and send.

Write a letter of up to 5,000 characters and choose Send letter. “Letter received by camp staff” confirms that it was saved.

Check back for delivery and replies.

Received, Printed and Delivered show the status recorded by staff. Replies from camp appear here too. Ask the camp about its printing and delivery schedule.

Good to know. Use Messages to discuss private or sensitive matters with the camp team. Camper letters can be read and printed by authorized camp staff.

Write a letter to an overnight camper. Actual app UI with fictional example data. Captured October 31, 2026. Select the image to enlarge.

For camp staff: print, deliver and reply

Choose the session.

Open Share Updates → Camper mail and choose an Overnight camp session.

Find the letters to deliver.

Use Filter camper and Delivery status. Select the letters you want to print, or select all matching letters, up to 100 at a time.

Print and record progress.

Choose Print, then Mark printed when the printout is ready. After handing it to the camper, select the letter and choose Mark delivered. Opening the print dialog does not update delivery status for you.

Send a reply when needed.

In Send a camper update to their parent, choose the camper, write the note and choose Send reply. Parents read it in their own Updates.

Staff camper-mail controls. Actual app UI with fictional example data. Captured October 31, 2026. Select the image to enlarge.

If a session or letter is missing

• Day camps and classes do not offer camper mail. They can still use ordinary updates and family messages.
• Check that you selected the correct overnight session and cleared any camper or delivery-status filters.
• Parents need a confirmed enrollment linked to their account. Staff see the camp sessions they are authorized to manage.
• Refresh camp updates after a new letter or enrollment. If the session still does not appear, contact the camp team.