KIDZMAPS.COM
TERMS AND CONDITIONS

Version 4.5 | Last Updated: November 02, 2026

Which Parts apply to you. Part A and Part J apply to everyone. Parts B to E and Part H apply to Parents. Parts F and G apply to Activity Providers. Part I applies to retreat and facility rentals. Part K applies to fundraising, scholarship and sponsorship Campaigns and to everyone who takes part in one, including Funders who hold no account. The Privacy Policy and COPPA Compliance Policy are published separately at www.kidzmaps.com/privacy and www.kidzmaps.com/coppa and are incorporated by reference.

PART A — GENERAL TERMS

1. ACCEPTANCE AND SCOPE

These Terms govern the website at www.kidzmaps.com and all related services (the “Platform”), operated by KidzMaps, LLC, a Florida limited liability company (“KidzMaps,” “we,” “us”). You accept them by accessing the Platform, creating an account, clicking “I Agree,” “Accept,” “Enroll” or “Pay,” or completing a booking, or making or pledging a Contribution (Part K). If you do not accept them, do not use the Platform.

1.1 Separate consents

Three consents are taken separately, through distinct unchecked controls at the point of transaction, and are never bundled with acceptance of these Terms: the recurring charge authorization (§25), parental consent under COPPA (§7.1), and the release of liability (§17). A Funder’s acceptance at payment under §65.4 is likewise taken through its own unchecked control.

1.2 Order of precedence

On any conflict, this order controls: (a) the Booking Record for the booking (§14) or, for a Contribution, the Contribution Record (§70.2); (b) these Terms; (c) the Privacy Policy and COPPA Compliance Policy, which control on data handling; (d) any other published policy.

2. DEFINITIONS

Terms used in Part K, including Campaign, Contribution, Funded Amount, Funder, Organizer, Parent Amount, Pledge and Recipient, are defined in §65.1.

3. ELIGIBILITY AND ACCOUNTS

You must be at least 18 and able to contract. If you book for a Child you represent that you are that Child’s parent, guardian, or a caregiver authorized to book and to give the consents in these Terms. Children may not create accounts or transact. All account activity involving a Child must be conducted by an adult.

Keep your registration information accurate and your credentials confidential; you are responsible for activity under your account. Tell us at legal@kidzmaps.com immediately if it is accessed without authorization. We may suspend or close an account for breach of these Terms, suspected fraud, non-payment, conduct endangering a Child, or where required by law; existing bookings are then handled under §22 and §33.

4. WHAT KIDZMAPS IS AND IS NOT

KidzMaps operates a marketplace. Providers list and deliver Activities. We do not operate, staff, supervise, inspect or control any Activity, facility or Provider. The Provider is solely responsible for delivering the Activity and for the safety, supervision and welfare of participants.

KidzMaps is the merchant of record. We appear on your card statement, hold the payment relationship with you, and are responsible for the payment, refund and recurring-billing obligations in these Terms. That does not mean we deliver the Activity. Tuition is remitted to the Provider; we retain the Service Fee. For a Contribution under Part K we act instead as the Recipient’s limited payment collection agent (§65.3).

A listing is not an endorsement, accreditation or certification. We may, but do not undertake to, verify a Provider’s licences, insurance, background checks, staffing or safety practices. §38 states what we require Providers to hold; it is not a representation that any particular Provider holds it.

5. ACCEPTABLE USE

You agree not to: use the Platform unlawfully; post false, misleading or fraudulent content, including untrue reviews; impersonate anyone or misrepresent your relationship to a Child; interfere with, probe or disrupt the Platform or circumvent its security; scrape or bulk-collect data; transact off-Platform to avoid the Service Fee where the introduction came through the Platform; transmit malware or spam; or engage in conduct harmful to a Child. We may remove content and suspend accounts without notice where a Child’s safety may be at risk.

6. INTELLECTUAL PROPERTY

The Platform and its content, software, trademarks and design belong to KidzMaps, LLC or its licensors. You retain ownership of content you submit, and grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, reproduce, adapt, display and distribute it in connection with operating and promoting the Platform. You represent that you hold the rights to grant that licence, including for any image of a Child. Send DMCA notices to legal@kidzmaps.com with the information required by 17 U.S.C. § 512(c)(3); we terminate repeat infringers.

7. PRIVACY AND CHILDREN’S DATA

Our handling of personal information is governed by the Privacy Policy at www.kidzmaps.com/privacy. We comply with COPPA, 15 U.S.C. §§ 6501–6506, and 16 C.F.R. Part 312; the COPPA Compliance Policy at www.kidzmaps.com/coppa is the operative notice. §69 limits what anyone who funds or organizes a Campaign may receive about a Child.

7.1 Parental consent

Before we collect or share personal information about a Child under 13 we obtain verifiable parental consent through a distinct, unchecked control at checkout, supported by card verification at payment, recorded in the Booking Record. Consent may be withdrawn at any time; withdrawal may prevent further bookings.

7.2 Health information

Allergy, medical and emergency contact information is shared only with the Provider delivering the Activity, and only for participant safety. Providing it is optional but strongly recommended.

8. DISCLAIMERS AND LIMITATION OF LIABILITY

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY PROVIDER IS QUALIFIED, LICENSED, INSURED OR SUITABLE, OR THAT ANY ACTIVITY IS SAFE, SUPERVISED OR AS DESCRIBED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIDZMAPS AND ITS OFFICERS, MEMBERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.00.

8.1 What is not limited

Nothing here limits liability that cannot be limited by law, including for gross negligence, willful misconduct, fraud, or personal injury caused by our own gross negligence or willful misconduct. These limits do not reduce our obligation to refund amounts owed under Parts C, D or E. Where a jurisdiction disallows an exclusion, it applies to the fullest extent permitted and the remainder is severed under §63.4.

9. INDEMNIFICATION

You will indemnify, defend and hold harmless KidzMaps, LLC and its officers, members, employees and agents from claims, damages, losses, liabilities and reasonable attorneys’ fees arising out of your use of the Platform, your breach of these Terms, your violation of law or a third party’s rights, content you submit, or any Activity you book, attend or deliver. This does not apply to the extent a claim arises from our own gross negligence or willful misconduct.

10. CHANGES TO THESE TERMS

We may amend these Terms by posting a revised version with a new date and version number, giving at least 30 days’ notice of material changes by email and on the Platform.

Amendments apply prospectively only. A change does not alter a booking or Contribution already made: existing One-Off Program bookings remain governed by the Booking Record captured at purchase (§14), and existing Enrollments by §42, which requires separate notice and a no-penalty exit. If you do not accept a change you may cancel any Enrollment before it takes effect, with no notice period and no fee.

PART B — PARENT TERMS: BOOKING, PAYMENT, WAIVER, CONSENTS

11. BOOKING

11.1 Two kinds of purchase

Every listing states which it is, and checkout displays the Cancellation Policy before you pay. A One-Off Event is a One-Off Program governed by Part C; §11.7 sets out the two ways one may be sold. A Retreat Booking is neither; Part I governs it.

11.2 What a booking creates

A booking creates (a) a payment relationship between you and KidzMaps as merchant of record, and (b) an arrangement between you and the Provider for delivery. We are not responsible for the Provider’s performance; the Provider is not responsible for our payment obligations to you.

11.3 Accuracy

You are responsible for the accuracy of participant information, including age, allergies and emergency contacts. A Provider may decline or end participation where a Child does not meet stated requirements; where that follows from information you supplied inaccurately, the Cancellation Policy governs any refund.

11.4 Pending bookings

Some listings require the Provider to accept a booking before it is confirmed. A booking in that state is a Pending Booking, and the listing and checkout page tell you so.

The right ends when the Provider accepts, or when the booking is treated as accepted under §13.4; the Cancellation Policy then governs. If the Provider declines, or the acceptance period passes, you are charged nothing and any charge is reversed under §13.5.

11.5 Add-ons

A listing may offer optional add-ons (extended care, meals, uniforms, equipment, transport, materials, photographs). Each carries its own refund mode, shown at checkout and captured in your Booking Record:

Where no mode is displayed, or the displayed terms are ambiguous, the add-on follows the Activity’s Cancellation Policy. A Provider cannot rely on a stricter term not shown to you before you paid. Whatever the mode: an undelivered add-on is refunded in full; all add-ons are refunded where the Provider or KidzMaps cancels, or where you cancel a Pending Booking; and the Service Fee attributable to an add-on follows §12.2.3.

11.6 Waitlists

Joining a waitlist is free, creates no booking and authorizes no charge. When a place opens the Provider may send an offer stating the Activity, the full amount payable including the Service Fee and any taxes, deposit terms, the Cancellation Policy, and the response deadline.

An offer expires at the stated time unless you accept. A Provider may extend it before expiry, more than once, and each extension is notified to you with the new expiry. An offer may not remain open more than 14 days from first issue; after that it expires and cannot be revived, though the Provider may send a fresh offer on current terms. A Provider may not change the price, Cancellation Policy or any other material term after an offer is sent; to change any of them it must withdraw the offer and send a new one, restarting the response period.

Accepting creates an ordinary booking on the terms shown, and §§13.3–13.5 then apply. Accepting an offer will lead to a charge on your payment method. If an offer expires unaccepted it ends, you owe nothing, no card is stored on the strength of the offer alone, and your place on that waitlist ends unless the Provider says otherwise.

11.7 One-off events

A One-Off Event is a single occurrence sold at a flat event price. It is never billed weekly or monthly and is not a Recurring Activity. Part C governs cancellation, and the Cancellation Policy displayed on the listing forms part of your booking contract.

11.7.1 Two ways an event is sold

Every One-Off Event is configured by the Provider in exactly one of two modes, shown to you before you pay:

11.7.2 Per-Attendee Events

The price is bound to the Attendees you name. The subtotal is the event price multiplied by the number of Attendees, and the Service Fee is calculated on that subtotal. Other families may hold seats in the same event up to capacity.

• Substitutions and additions need the Provider’s consent on the listing’s terms; an added Attendee is a further seat at the listed price. No charge may be made for one unless the amount and trigger were disclosed at checkout.

• Partial cancellation. Where the listing permits seats to be cancelled individually, the refund is calculated on the amount charged for those seats. Otherwise the booking is cancelled as a whole.

• Attendee information goes to the Provider delivering the event and no one else — never to other families in the same event.

11.7.3 Exclusive Events

You pay one flat price for exclusive use of the session by your group, and that price does not change with the number of children who attend (other than any per-child registration fee under §11.7.4). Apart from that fee, naming more children does not increase what you pay; naming fewer does not reduce it. The Service Fee is calculated on the flat price together with any add-ons.

• The guest list is for safety, not pricing. Names, ages and safety information let the Provider staff the event; they do not multiply the price.

• Group limits are conditions of the offer. A Provider may state a maximum group size in the listing description (for example, up to 15 guests). The Platform does not count guests against it or charge for them; you are expected to keep to it. Exceeding it is a breach of the offer conditions, not an automatic upcharge. The Provider may decline admission to guests above the limit, or decline to proceed, where supervision or safety would otherwise be compromised. No additional charge is payable for exceeding a group limit.

• No partial cancellation. An Exclusive Event is bought as a whole. Removing a child from the guest list is not a cancellation and produces no refund.

11.7.4 Required add-ons and Provider forms

A Provider may require an add-on, such as a registration fee, as a condition of booking. It is disclosed at checkout, forms part of the subtotal, and is refunded under §11.5. On an Exclusive Event the Provider chooses whether a registration fee is charged once for the booking or once per child named at checkout, and the listing and checkout say which. A per-child fee is fixed by the children named at checkout and does not change if guests are added or removed later.

A Provider may also require you to accept its own form, waiver or code of conduct at checkout; the full text is captured in your Booking Record. A Provider form cannot reduce the rights these Terms give you. Anything in one that conflicts with §17.3, Schedule 4, or the displayed Cancellation Policy is void to the extent of the conflict.

11.7.5 Refunds

A refund is calculated on the amount actually charged under the structure that applied — the seats booked in a Per-Attendee Event, or the flat price in an Exclusive Event — and follows the Cancellation Policy in your Booking Record. The Service Fee follows §12.2.3. If the Provider cancels, or the event does not take place, you receive 100% of everything paid including the Service Fee under §21, whatever the listing’s policy says.

12. PRICES, FEES AND TAXES

12.1 Prices

A listing shows the price the Provider charges for the Activity. The Service Fee under §12.2, and any tax we are required to collect, are calculated and shown to you at checkout, itemized, before you are asked to pay. You will always see the full amount payable before you pay it, and nothing is added afterwards. Providers set Activity prices, and all prices are in U.S. dollars.

12.2 Service Fee

We charge a Service Fee at checkout, displayed as a separate line item before you pay. For a Recurring Activity it applies to each recurring charge and is included in the total disclosed under §25.

12.2.1 How it is calculated

The Service Fee is 5% of the order total, plus $0.50 for each payment in the payment schedule you choose at checkout. The order total is the Provider’s price for the Activity, plus any add-ons purchased at the same time, plus any sales, use or similar tax collected on the booking. A booking paid in full at checkout is one payment; a booking paid as a Deposit and a Balance is two; a payment plan is as many payments as it has instalments. The number of payments is fixed when you book: if we later collect the same amount in fewer payments, the Service Fee does not change. For a Recurring Activity each Billing Period’s charge is one payment and carries its own Service Fee.

Worked example. An Activity priced at $200.00 in a jurisdiction where $14.00 of tax applies, paid in full at checkout. The order total is $214.00, so the Service Fee is 5% of $214.00, which is $10.70, plus $0.50 for the single payment: $11.20. The amount charged is $225.20. Paid instead in four instalments, the Service Fee is $10.70 plus $2.00 for the four payments: $12.70, and the total is $226.70.

The fixed amount is charged per payment, not per item. Where a booking includes add-ons, the percentage is calculated on the whole order total and the $0.50 is charged once for each payment, however many items the booking contains. Buying an add-on alongside an Activity never adds a second $0.50 to the same payment. The fixed amount exists because our payment processor charges a fixed amount on every transaction whatever its size, and a percentage alone does not cover it on small payments.

Because the Service Fee is calculated on a tax-inclusive total and on the number of payments, its amount depends on the tax applicable to your booking and on the payment option you choose, and is therefore calculated at checkout. It is always itemized and shown before you pay, and never appears for the first time at payment. Where the amount charged exceeds the amount calculated under this §12.2.1, the excess is refunded whether or not you ask, once identified.

Bookings made, and Enrollments started, before September 7, 2026 keep the Service Fee terms of version 4.1 of these Terms (4.1% of the order total, subject to a minimum of $1.00), including on their later scheduled payments, renewals and add-ons. The calculation in this section applies to bookings made and Enrollments started on or after that date.

12.2.2 Not a card surcharge

The Service Fee is a single, uniform platform fee charged on every booking, whatever payment method you use. It does not vary by card brand, card type or funding source. It is not a credit card surcharge, a debit surcharge, a convenience fee or a payment-method fee. It is not imposed because you paid by card, and you will never pay a higher total for choosing one payment method over another.

It compensates KidzMaps for operating the Platform: listing and search, booking infrastructure, payment and refund handling as merchant of record, the Booking Record system, disputes and support.

12.2.3 Refundability

The Service Fee is non-refundable. It is earned when we perform the services it pays for — taking and handling the booking, processing payment, creating and storing the Booking Record, and making the booking available to the Provider. Those are performed whether or not the Activity is attended, and a cancellation does not undo them. It is therefore not refunded when you cancel a confirmed booking, whatever the Cancellation Policy gives back on the rest of the price, nor on a no-show, missed Session or unused Class Pass Session.

It is refunded in full, and in no other case, where: the Provider cancels the Activity, an Enrollment or a Session or fails to deliver it (§§21, 27.5, 30.2) — in which case we recover it from the Provider under §43.2; the Provider declines your booking or it lapses without acceptance (§§13.5, 36.4); you cancel a Pending Booking before acceptance (§11.4); we cancel (§22); the Activity does not take place for any reason; the amount was charged in error, including a miscalculation under §12.2.1 or a charge after a valid cancellation; or a refund is required by law.

On a partial refund of the price, the Service Fee is refunded in the same proportion.

12.3 Other amounts

A Provider may charge registration, materials, late or change fees only where the amount and trigger are disclosed at checkout or, for a Recurring Activity, in the Cancellation Policy captured in your Booking Record. Undisclosed charges are not payable and will be refunded.

12.4 Taxes

Where we are required to collect sales, use or similar tax it is shown separately at checkout. Providers are responsible for their own tax obligations.

13. PAYMENT

13.1 Processing and authorization

Payments are processed by Stripe, Inc.; we do not store full card numbers, and by paying you also agree to Stripe’s terms at https://stripe.com/legal. Providing a payment method authorizes us to charge it for the amounts disclosed at checkout. For a Recurring Activity that authorization is continuing and governed by §25, which requires a separate consent. Where part of a booking is paid with a Funded Amount under Part K, your authorization covers the Parent Amount only (§67.6). Keep a valid method on file for any active Enrollment; §33 governs failed charges.

13.2 When your card is charged

Which of two timings applies is set by the Provider for each listing, shown on the listing and again at checkout, and captured in your Booking Record.

We will not charge your card at a time other than the one displayed to you. Any charge taken earlier than disclosed is refunded in full on request and corrected once identified.

13.3 Saved cards and what you authorize

On a Charge on Acceptance listing, completing checkout stores your card securely with Stripe and verifies it.

A card saved for a booking will be charged or released from the booking within 7 days of checkout. The operative period for a listing is shorter than that outer limit, is disclosed at checkout — both the time the Provider has to accept and the point at which the charge is taken automatically — and is recorded in your Booking Record. That disclosed period, not the 7-day limit, governs your booking.

You may withdraw this authorization at any time before the charge is taken, by cancelling the Pending Booking under §11.4 or contacting billing@kidzmaps.com. Withdrawing it cancels the booking; it does not keep the booking alive unpaid.

13.4 Automatic charging where the Provider does not act

If the Provider accepts your booking but does not take payment, we take it for them automatically once the period disclosed at checkout has passed. Before we do, we send at least one reminder to the Provider and, at the same time, a notice to you stating the amount and the date.

A booking charged under this Section is an accepted booking. It is confirmed, the Provider is obliged to deliver, and the Cancellation Policy in your Booking Record governs from that point. If the Provider then fails to deliver, §21 applies. Your right to cancel a Pending Booking for a full refund under §11.4 remains available throughout the period before the charge is taken.

13.5 If the booking does not proceed

Where the Provider declines, or the booking lapses: no charge is taken; any amount already charged, including any Deposit and the Service Fee, is refunded in full under §57.1; and the saved card is not retained for that booking.

14. THE BOOKING RECORD

When you complete a booking we permanently store an immutable record of the transaction and of everything shown to you at checkout. The fields are in Schedule 3 and include the full text of the Cancellation Policy displayed, the full text of the release you accepted, the version of these Terms, the timestamp and the IP address of acceptance.

The Booking Record is the controlling record of the terms of your booking. Where it and any later-published policy differ, the Booking Record governs. A Provider cannot change the terms of a purchase you have already made.

We keep the Booking Record in two tiers, because the parts of it that prove what you agreed to and the parts that identify a Child do not need the same life.

Tier 1 — the record of agreement. The terms version, the Cancellation Policy and waiver snapshots, the recurring authorization text, the price and deposit snapshots, acceptance timestamps and IP address, change notices and superseded entries. Kept for the longer of five years after the last charge and one year after the Enrollment or account closes — set to exceed applicable limitation periods and the consent-retention requirements of state automatic-renewal statutes. This tier contains no Child identifiers.

Tier 2 — participant details. A Child’s first name, age or date of birth, the attendee list, and any allergy, medical or emergency contact information. Deleted within 12 months of the last Session on the booking, or within 30 days of a Parent’s deletion request under the COPPA Compliance Policy, whichever is sooner. We do not retain it for the Tier 1 period.

Where we need to prove what was agreed after Tier 2 has been deleted, we do so from Tier 1. A deletion under Tier 2 never deletes the record of what you agreed to, and never affects a refund you are owed. You may view and download your Booking Record, including the Cancellation Policy text you agreed to, at www.kidzmaps.com/account, or request it from billing@kidzmaps.com.

15. ASSUMPTION OF RISK

Participation in children’s activities involves inherent risks that cannot be eliminated, including physical injury, illness, emotional distress, permanent disability and, in rare cases, death. They may arise from the participant’s own conduct, the conduct of others, the condition of facilities or equipment, weather, or the unforeseeable, and may include falls, collisions, sprains, fractures, cuts, concussion, heat illness, allergic reaction, communicable disease, drowning, animal or insect contact, sunburn and transportation incidents.

You voluntarily assume all risks of participation for yourself and the participating Child, including risks arising from ordinary negligence — except risks arising from gross negligence, recklessness, willful or wanton misconduct, or criminal acts, which you do not assume.

16. MEDICAL AUTHORIZATION

You authorize the Provider and its staff to obtain emergency medical treatment for the participating Child if the Child needs it and you cannot be reached, including first aid, ambulance transport and emergency room treatment, and you are responsible for the cost. Keep the Provider informed of the Child’s allergies, conditions, medications and emergency contacts.

17. RELEASE OF LIABILITY

17.1 Release of KidzMaps

You, on behalf of yourself, the participating Child and your respective heirs and representatives, release and agree not to sue KidzMaps, LLC and its officers, members, employees and agents from claims arising out of participation in any Activity booked through the Platform, including injury, illness, death or property damage, and including claims based on any act or omission of a Provider or its staff.

17.2 Release of the Provider

You release the Provider identified in your Booking Record and its owners, employees, staff and volunteers from claims arising out of that Provider’s ordinary negligence in connection with the Activity.

17.3 What is never released

Neither §17.1 nor §17.2, and nothing else in these Terms, releases any claim arising from gross negligence; recklessness or reckless disregard for participant safety; willful, wanton or intentional misconduct; criminal acts, including abuse, molestation or assault; or anything applicable law does not permit to be released.

This Section governs every release presented anywhere on the Platform, however worded and whoever presents it — the release accepted at checkout, any release on a Provider’s intake form, and any release a Provider asks you to sign before or at the Activity. A release that omits these exclusions is read as though it contained them. No form of words, and no signature on any document, releases any claim listed above. §60.2 keeps such claims out of arbitration.

A parent’s ability to release a minor’s prospective claims is limited in some states. Where law limits it, this Section is enforced only to the extent permitted and the remainder is severed under §63.4.

17.4 Electronic acceptance

Your acceptance is recorded in the Booking Record and is enforceable under the E-SIGN Act, 15 U.S.C. §§ 7001–7006, and the Uniform Electronic Transactions Act as enacted in Florida, Fla. Stat. ch. 668, Part I. Where the Activity is provided by a commercial activity provider and Florida law applies, the release carries the notice required by Fla. Stat. § 744.301(3) in the prescribed form. Accepting that notice does not release any claim excluded by §17.3.

18. MEDIA, ILLNESS AND TRANSPORTATION

18.1 Photographs and video

KidzMaps does not ask for permission to photograph or record a Child, and does not grant itself any. We take no photographs and make no recordings of participants. Where images are taken, they are taken by the Provider delivering the Activity.

A Provider who wishes to photograph or record participants must obtain your permission on its own release form, presented and accepted at checkout and captured in your Booking Record. You may read it before accepting and you may decline it; declining a photo release is never a condition of booking.

Where no photo release was presented and accepted, no permission has been given. Silence is not permission and a Provider may not rely on the absence of an objection. This is the default in every case, including where a Provider has no release form at all.

A Provider release must identify the Provider, state what may be captured and where it may be used, state that it may be withdrawn and how, and be separate from any other consent so declining it declines nothing else. One that does not is ineffective, and §11.7.4 applies.

No image of a Child may be published alongside that Child’s full name. This binds both KidzMaps and the Provider, whatever a release form says, and is not waivable by a Parent’s consent.

You may withdraw a photo permission at any time at privacy@kidzmaps.com or with the Provider; we pass it on within 2 business days. It applies going forward and the Provider must stop using the image in materials it controls, though neither of us can recall material already distributed.

18.2 Communicable disease

Group activities carry a risk of exposure to communicable disease. Keep the participating Child home when symptomatic, and notify the Provider promptly if the Child is diagnosed with a communicable illness within 48 hours after attending.

18.3 Transportation

Unless the listing states transportation is included, you are responsible for getting the Child to and from the Activity. Where it is included, your booking constitutes consent for the Provider or its designee to transport the Child.

PART C — CANCELLATION AND REFUNDS: ONE-OFF PROGRAMS

19. SCOPE OF PART C

Part C applies to One-Off Programs only — Activities sold as a defined block of dates, paid in full before the start date, including One-Off Events. If your booking is a Recurring Activity, Part D applies; if you bought a Class Pass or membership, Part E applies. Every listing and checkout page states which.

The Cancellation Policy is selected or created by the Provider from the options in Schedule 1, displayed in full at checkout, and captured in your Booking Record, which governs your booking. §11.7 governs how the amount charged for a One-Off Event is arrived at; this Part governs what happens to that amount on cancellation.

20. CANCELLATION BY YOU

The tier or custom policy recorded in your Booking Record applies. The tiers are in Schedule 1: Camp — Flexible, Camp — Moderate, Camp — Strict, Camp — No Refunds, or Camp — Custom. All tier names displayed at checkout use these exact labels.

Cancel online at www.kidzmaps.com/account, by the link in your confirmation email, or by emailing billing@kidzmaps.com with your booking reference. Online cancellation is always available and never more difficult than booking was. A cancellation takes effect when we receive it; the timestamp we record determines which refund tier applies, measured in calendar days in the time zone of the Activity location.

Whatever tier applies: amounts collected for a Program that never takes place are refunded in full; the Service Fee is refunded in the circumstances in §12.2.3; and no cancellation fee may be charged beyond what the Booking Record discloses.

21. CANCELLATION BY THE PROVIDER

If a Provider cancels a One-Off Program for any reason, you receive a 100% refund of everything you paid, including the Service Fee. This overrides any less favorable term in the selected tier and cannot be varied by a custom policy. We initiate the refund within 5 business days. We may offer help finding a comparable Activity but are not obliged to, and a replacement offer does not reduce your refund. Where the Provider cancels only part of a Program, §30 applies.

22. CANCELLATION BY KIDZMAPS

We may cancel a booking where we suspect fraud, where a Provider has breached these Terms, where we have a safety concern, where the Provider’s account is closed, or where a force majeure event prevents delivery. In every such case you receive a full refund of all amounts paid, including the Service Fee.

23. WEATHER AND SIMILAR DISRUPTION

Where a Session or Program cannot proceed because of weather, an emergency, the loss of its venue or a comparable event outside the Provider’s control:

1. If the Provider offers a reschedule or make-up within 60 days and you accept it, no refund is due for that Session.

1. If none is offered, or you decline one, the Session is treated as a Session Cancellation under §30.2.

1. If the entire Program is cancelled, §21 applies and you receive a full refund.

PART D — CANCELLATION AND REFUNDS: RECURRING ACTIVITIES

24. SCOPE AND HOW ENROLLMENT WORKS

Part D applies to every Activity that charges you more than once on an ongoing basis — weekly classes billed monthly, term-billed programs, tuition, memberships, and anything that renews unless cancelled — whatever the listing calls it.

You enroll, give the separate authorization in §25, and pay for the first Billing Period. At the start of each subsequent period we charge the then-current amount, comprising the Provider’s price plus the Service Fee. The Enrollment continues until you cancel under §27, the Provider ends it under §27.5, or we end it under §33.

24.1 The governing terms do not silently change

Your Enrollment is governed continuously by the Cancellation Policy captured in your Booking Record at enrollment. A later change by the Provider does not apply unless it has given notice complying with §32 or §42 and the notice period has expired. Each renewal charge is performance under your original authorization, not a new agreement you are deemed to have accepted on new terms. Where a change takes effect we capture a new Booking Record entry recording the changed terms, the notice given and the effective date, and retain both.

25. YOUR AUTHORIZATION FOR RECURRING CHARGES

You cannot be enrolled in a Recurring Activity by accepting these Terms generally. Before your first recurring charge we take a separate, express authorization through a distinct control that is not pre-selected and not bundled with any other consent. The Enrollment cannot be completed without it.

Immediately adjacent to that control, and before you provide or confirm a payment method, we disclose clearly and conspicuously: that the charge repeats automatically until you cancel; the amount of each charge, itemized between the Provider’s price and the Service Fee; how often it recurs and the dates of the first and next charges; any minimum commitment and any notice period required to cancel; what happens to amounts already paid if you cancel mid-period; and how to cancel, including the direct link.

Within one business day of enrollment we email you, in a form you can retain, an acknowledgment repeating those disclosures with the full text of the Cancellation Policy and a one-click cancellation link. We retain verification of your authorization, including the exact text displayed and the timestamp and IP address, for the period in §14.

These obligations are ours as merchant of record, and we perform them for every Enrollment whichever Provider delivers the Activity.

26. RENEWAL NOTICES

For every active Enrollment we send an annual reminder, whatever the Billing Period length and wherever you live, stating the Activity, how often and how much you are charged, the next charge date and how to cancel, by the same medium in which you enrolled.

Where an Enrollment has a committed term of 12 months or more and renews for more than one month, we send a further notice not less than 30 and not more than 60 days before the deadline to cancel that renewal. §32 requires separate notice before any price increase, in addition to these.

27. CANCELLING AN ENROLLMENT

27.1 How, and when it takes effect

You may cancel online, at any time, at www.kidzmaps.com/account, in no more steps than it took to enroll, or by email to billing@kidzmaps.com. We will not require you to telephone us, attend in person, speak to a retention agent, or complete any step not required to enroll. We record the cancellation on receipt and confirm by email within one business day.

Unless your Booking Record provides something more favorable: charges stop at the end of the current Billing Period plus any notice period validly required under §27.2; and access continues for the period you have paid for — cancelling does not forfeit Sessions in a period already charged.

27.2 Notice periods

A Provider may require advance notice only if it was disclosed at checkout and captured in your Booking Record. Where none was disclosed, none applies. Where one was, it applies as disclosed, up to a maximum of 60 days (Schedule 4, Part 2). That maximum applies to a Recurring Activity with no fixed end date. It does not apply to a One-Off Program, such as a camp, whose cancellation timing is set by its tier under Part C, or to an Enrollment for a term or school year whose end date was disclosed at enrollment, for which a longer notice period may be disclosed if it ends no later than that end date. A notice requirement may never charge you for a period after your Enrollment has ended, and may never exceed any minimum commitment disclosed at enrollment.

27.3 Cancelling is free; cancellation fees

Cancelling is always free to do. No charge attaches to the act of submitting a cancellation, and the route in §27.1 is never behind a paywall, a retention call or an additional step.

A Provider may charge a cancellation fee only where it was disclosed at checkout, in a stated amount or by a stated formula, and captured in your Booking Record. An undisclosed fee is not payable. A disclosed one is payable subject to two limits:

• It may not exceed one Billing Period’s charge. A cancellation fee is a pre-estimate of the Provider’s loss, not a penalty for leaving. A larger fee is unenforceable and we will not collect it.

• It cannot be charged twice for the same exit. Where a notice period already requires you to pay for a further period, a cancellation fee may not also be charged. A Provider may use one mechanism or the other.

No cancellation fee is payable where you cancel because of a price or terms change under §32 or §42, where you cancel a Pending Booking, or where the Provider has cancelled three or more consecutive Sessions, counted under §30.2.

27.4 Minimum commitment terms

A Provider may require a minimum commitment only where the length, the total amount payable over it, and what happens if you leave early were all disclosed at checkout and captured in your Booking Record. One not disclosed that way does not bind you. Where properly disclosed it applies as disclosed: you may still submit a cancellation at any time, and it takes effect at the end of the committed term unless an exit below applies.

You may leave early, with nothing further to pay, where: the Provider raises the price or changes the terms; the Provider cancels three or more consecutive Sessions (counted under §30.2) or stops delivering; the participant can no longer take part for a documented medical reason; you move beyond a reasonable travelling distance; or applicable law gives you a right to cancel.

A minimum commitment may not exceed 12 months and may not renew into a further commitment automatically. At the end of a term the Enrollment continues month to month unless you are given fresh disclosure and agree to a new term. Some Activities carry statutory cancellation rights a commitment cannot displace — Florida law, for example, gives specific rights to members of health studios — and those prevail over this Section.

27.5 Cancellation by the Provider or by us

A Provider ending an Enrollment must give at least 30 days’ notice, except where immediate termination is necessary for participant safety. No further charges are made; you are refunded pro-rata on a daily basis for any part of a paid Billing Period after it ends; and the Service Fee for that period is refunded in the same proportion. Where we end an Enrollment under §22 or §33 the same applies, except that a termination for non-payment does not refund amounts properly charged.

28. MONEY ALREADY PAID

Unless your Booking Record says otherwise, cancelling does not refund the Billing Period you are in. You keep access for that period and no further charge is made. This is the Recurring — Month-to-Month outcome and the default where the policy is silent.

Where your tier prorates — principally Recurring — Cancel Anytime — we refund the amount paid for the current period multiplied by the whole days remaining after cancellation takes effect, divided by the days in the period, and refund the Service Fee in the same proportion where §12.2.3 provides for it.

Where the tier is attendance-based — Recurring — Attendance Generous, Balanced or Strict — the refund is calculated by Sessions attended on the scale in Schedule 2. A Session is counted as attended only where the participant was able to attend it. A Session the Provider cancelled, moved or made unavailable does not count, and a Session is not counted merely because its date has passed.

Regardless of tier: amounts charged for a Billing Period entirely after cancellation takes effect are always refunded in full and no policy may retain them; amounts for Sessions the Provider never delivered are always refunded under §30; and amounts charged in error, or after a valid cancellation, are refunded in full.

29. JOINING MID-TERM

Where you join partway through a Billing Period, the first charge is prorated by the Sessions remaining in that period and the Service Fee applied to the prorated amount. The prorated first period counts as a full Billing Period for §§27 and 28.

30. MISSED AND CANCELLED SESSIONS

30.1 A Session the participant misses

No refund is due for a Session the participant does not attend, for any reason, including illness and schedule conflict. Where the make-up policy in your Booking Record offers make-ups and you report the absence within the notice it states (or before the Session starts, where it states none), you receive one make-up credit for that Session. The credit lets you book one make-up Session of the same Activity on any date with a place open, subject to the Provider’s confirmation. You must book it within the scheduling deadline the policy states, counted from the missed Session; where it states none, by the end of the Term, or within 60 days where the Activity has no end date. A credit not booked by then lapses. Make-ups are limited to the number the policy allows in the period it states, and a credit counts against that allowance when issued. A make-up is never money: an unused credit is not refunded, and no credit arises from an absence reported after the notice period.

30.2 A Session the Provider cancels

Where a Provider cancels one or more individual Sessions in a continuing Activity, you are entitled to the money for each cancelled Session. That entitlement is the primary remedy and does not depend on anything the Provider offers. A Session Cancellation is not a Program Cancellation; §§21 and 27.5 concern the ending of a whole Activity.

A make-up is an alternative you may take instead of the money, where the Provider offers one. Make-ups are a feature of the listing: the Provider sets whether they exist at all, how many, what notice is needed and any fee, and those terms are shown on the listing. A Provider may offer none. Where it offers none, there is simply the refund.

Where a make-up is offered for a Session the Provider cancelled:

• You choose. The refund stands unless you affirmatively accept the make-up. Silence is never acceptance, and an unaccepted make-up appearing in your account changes nothing.

• It is free. A make-up for a Session the Provider cancelled carries no fee and does not consume any make-up allowance the listing gives you.

• It must be a real alternative. It must be scheduled within 60 days of the cancelled Session at a comparable time. The 60 days limits when the make-up may be held; it is not a deadline for you to decide.

• You may still take the money by declining at any time before you accept.

Where the Provider cancels three or more consecutive Sessions, other than Sessions cancelled for a reason within §23 (weather, loss of venue, emergencies and comparable events outside the Provider’s control), you may cancel the Enrollment immediately, with no notice period, and are refunded pro-rata for the whole unused balance. Sessions excluded in this way count once the disruption has continued for more than [30] consecutive days.

30.3 Per-Session value

Unless the listing states a per-Session price, one Session is the amount charged for the Billing Period divided by the Sessions scheduled in it, inclusive of the Service Fee.

31. CHANGES THAT ARE NOT CANCELLATIONS

You may ask to move a participant to a different day, time, level or location with the same Provider; the Provider decides whether to accommodate it. A transfer fee may be charged only if disclosed at checkout and captured in your Booking Record.

Moving to a more expensive option: the difference is charged at the start of the next Billing Period, not immediately, unless you ask otherwise. To a cheaper one: credited to your next charge, or refunded on request if the Enrollment ends. To an equivalent one: no charge and no fee.

A transfer within the same Provider continues your existing Enrollment. It does not restart any minimum term, does not require a fresh authorization under §25, and does not change your Cancellation Policy unless the Provider gives notice under §42 and you accept.

Where a Provider offers a pause, the terms are stated in the listing. A paused Enrollment is not charged. A pause does not extend any notice period or restart any minimum term, and you may cancel during one on the same terms as at any other time.

32. PRICE CHANGES

A Provider may change the price only on not less than 30 days’ advance notice, by email, before the start of the Billing Period in which the new price would first apply. The notice must state the current price, the new price and the date it first applies.

You may cancel at any time before an increase takes effect, with no notice period and no fee, even if your Cancellation Policy would otherwise require notice; the link in the notice does this in one step. If you do not cancel, the new price applies from that date and we capture a new Booking Record entry. A price change never applies to a Billing Period already charged, nor to one beginning before the notice period expires. A change to the Service Fee percentage requires the same notice and the same penalty-free exit.

33. NON-PAYMENT AND INVOLUNTARY TERMINATION

If a recurring charge fails we email you that day and retry up to three times over the following ten days, telling you each time and giving a link to update your card. If payment remains outstanding ten days after the first failure, participation may be suspended, and we notify you before that takes effect.

An Enrollment is not terminated for non-payment without at least 7 days’ further written notice after suspension, stating the amount outstanding, the termination date and how to prevent it. Termination ends all future charges.

33.1 Late fees

A Provider may charge a late fee only if disclosed at checkout, and it may not exceed the lesser of $25.00 or 5% of the past-due amount, once per Billing Period. No late fee is chargeable where the failure resulted from an error by us or the payment processor. The cap is disclosed to you twice — at checkout, and again in the notice we send when a charge fails, before any fee is applied.

33.2 Reinstatement

Reinstating continues your original Enrollment; it does not start a new one. You may reinstate within 30 days by paying the amount outstanding, subject to the Provider having capacity. The Cancellation Policy, price, notice period and any minimum commitment in your original Booking Record carry over unchanged, no new commitment begins, and no fresh authorization under §25 is required where the original has not been withdrawn.

33.3 Collection

We do not report any Parent to a consumer credit agency, in any circumstance. We may refer a past-due balance for collection only after every notice in this Section has been given and the cure periods have passed. No amount is ever owed by, referred for collection against, or set off against a refund due to a Parent because funding under Part K was withdrawn, reversed or not available (§67.6). This Section concerns money owed by a Parent; it has nothing to do with amounts we recover from a Provider by set-off under §43.2, which never touches a Parent.

PART E — PREPAID INSTRUMENTS: PASSES, MEMBERSHIPS AND FEES

34. CLASS PASSES

A Class Pass is a prepaid entitlement to a stated number of Sessions with a specified Provider, bought before the Sessions are scheduled. It is not a general-purpose stored value instrument and is not redeemable for cash except as stated below or as law requires.

34.1 The paid value does not expire

Except for a Term Pass under §34.5, the amount you paid for a Class Pass does not expire, and we apply no dormancy, inactivity, maintenance or service fee to an unused Pass. A Provider may specify a Scheduling Window within which Sessions should be booked — but its end does not forfeit what you paid.

A Scheduling Window is not an expiry date and must never be described as one. Where a listing states a period (“10 classes · book within 90 days”) that period governs when Sessions are scheduled, not your money. Nothing you paid is lost when it ends, no fee attaches, and Sessions already scheduled are unaffected however far out they fall. Except as §34.5 provides for a Term Pass, a listing may not use “expires”, “valid until” or “use by” of a Class Pass, or any wording suggesting paid value lapses; where one does, the wording has no effect.

34.2 End of a Scheduling Window

Where a Window ends with Sessions neither scheduled nor used, their value converts automatically to KidzMaps Credit under §37, held against the same Provider, and does not expire. We tell you before the Window ends and again on conversion, and you may take the money instead under §57.2. In practice this rarely arises: Sessions are ordinarily scheduled in full at purchase, and where they are, the Window has nothing left to govern.

34.3 Refunds and transfer

Unused Sessions are refundable at the price paid, less Sessions used at the per-Session rate, on request to billing@kidzmaps.com, where: the Provider ceases to offer the Activity; the Provider ends the relationship with the participant; you request a refund within 14 days of purchase and no Session has been used; or your Booking Record provides for it. Otherwise a Pass may be converted to Credit but need not be refunded in cash. A Pass may be transferred within your household at no charge; transfer outside it requires the Provider’s consent.

34.4 State law

Some states regulate prepaid instruments redeemable for services, including limits on expiration dates and post-sale fees. Where the law of the state of purchase gives you greater rights, it applies. Nothing in this Part imposes an expiration on paid value where law prohibits one.

34.5 Term Passes

A Provider may sell a Class Pass for Sessions within a defined term, such as a school term, season or course (a Term Pass). The start and end dates of the term (the Term) are shown on the listing and at checkout before you pay, and captured in your Booking Record. A Term Pass may not include more Sessions than remain scheduled in the Term when you buy it. §§34.1 and 34.2 do not apply to a Term Pass; instead:

• Nothing is lost while the Term is running. No dormancy, inactivity, maintenance or service fee applies, and no Session is forfeited before the Term ends.

• Sessions not used by the end of the Term end with it, and no refund or Credit is due for them unless your Booking Record provides otherwise.

• A Session the Provider cancelled is not an unused Session. It is refunded or made up under §30.2, whether or not the Term has ended.

• If the Provider cancels the Term or stops offering the Activity during it, or the Term does not take place, the money comes back: the price paid, less Sessions used at the per-Session rate, with the Service Fee refunded under §12.2.3.

§34.3 otherwise applies to a Term Pass, and this Section is subject to §34.4.

35. MEMBERSHIPS

A membership charging on a recurring basis is a Recurring Activity governed by Part D in full. One paid once for a fixed term with no automatic renewal is a One-Off Program governed by Part C. Where a listing is ambiguous as to whether a membership renews, it does not renew.

35.1 Allowances refresh; they do not accumulate

A membership allowance is not a Class Pass, and §34 does not apply to it. Where a membership includes a number of Sessions in each Billing Period — four classes a month, say — the allowance refreshes in full at the start of each period and unused Sessions do not carry forward. You are paying for access during that period, not for a block of Sessions bought in advance.

The refresh applies only where it was disclosed at enrollment. Before you authorize a recurring charge under §25 we tell you how many Sessions the allowance gives, that it refreshes, and that unused Sessions do not carry forward. Where that was not disclosed, unused Sessions carry forward and §34 applies.

Where a membership instead sells a fixed block of Sessions paid in advance, that block is a Class Pass however the listing describes it. A Session you could not use because the Provider cancelled it is not a used Session and does not lapse with the period; it is refunded or made up under §30.2.

36. REGISTRATION FEES, DEPOSITS AND BALANCES

36.1 Registration fees

A Provider may charge a one-time registration or enrollment fee disclosed at checkout as a separate line item. It is consideration for administering enrollment, not stored value, and is non-refundable once enrollment is processed — except that it is refunded in full where the Provider or KidzMaps cancels before the first Session, or the Activity never takes place. It may not be charged more than once in any 12-month period for the same participant with the same Provider, and never on a transfer under §31.

36.2 Deposits and balances

A listing may take part of the price at booking as a Deposit, with the remainder (the Balance) due on a later stated date. Checkout displays the deposit amount, the balance amount, the due date and the deposit refund terms before you pay, and all are captured in your Booking Record.

Unless checkout says otherwise, the Balance is charged automatically on the due date and we notify you at least 7 days beforehand. If it fails, §33 applies as though the booking were a Recurring Activity, including the notice, retry and cure steps, before any cancellation. The Service Fee is calculated on the whole order total, not the Deposit alone, counting the Deposit and the Balance as two payments (§12.2.1). A Deposit set as a percentage of the total includes its share of the Service Fee; a Deposit set as a fixed amount does not, and the Service Fee is then collected with the Balance.

36.3 Deposit refund terms are separate

A Provider sets deposit refund terms separately from the general Cancellation Policy, and a Deposit may be made wholly non-refundable. They are displayed at checkout and captured as a distinct field. Where none are displayed, the Deposit is refunded on the same terms as the rest of the price.

Where you cancel, the refund is calculated in two parts and added together: the Deposit under the deposit refund terms, and everything else — Balance, instalments, add-ons — under the Cancellation Policy and the applicable Part C or D rules. The Deposit is tracked separately for the life of the booking, so a non-refundable Deposit never reduces what you are owed on the rest of the price, and a refundable Balance is never withheld because the Deposit was non-refundable.

36.4 Limits on non-refundable Deposits

A non-refundable Deposit is enforceable only as a genuine pre-estimate of the Provider’s loss, not as a penalty. Accordingly:

• No more than 25% of the total booking price may be made wholly non-refundable. Any amount above 25% is refunded under the general Cancellation Policy however the deposit terms are worded.

• No Deposit is retained where the Provider or KidzMaps cancels, where the Activity does not take place, or where you cancel a Pending Booking — in each case refunded in full including the Service Fee attributable to it.

• If the Provider declines a booking after a Deposit was taken, we refund it automatically. You need not ask, and the deposit refund terms do not apply: a declined booking is not a cancellation by you. The refund covers the Deposit, the Service Fee attributable to it and any add-ons, initiated within the timelines in §57.2.

37. KIDZMAPS CREDIT AND GIFT CARDS

Two instruments carry balances, and they are not the same. Credit is issued by us in place of a refund. A Gift Card is bought for money. Different law applies to each.

37.1 KidzMaps Credit

Credit is an account balance issued in place of a cash refund where these Terms provide for it or where you elect it. Credit:

• does not expire and is subject to no fee;

• is held against the Provider it arose from and applied automatically at checkout with that Provider — it stands for a service that Provider still owes you;

• may be transferred within your household;

• is refunded to your original payment method on request where it arose from a Provider or KidzMaps cancellation, or where you close your account; and

• is not sold for consideration, and is therefore not itself a gift certificate.

Because Credit is Provider-scoped, you are never made to take it. Where these Terms entitle you to a refund, §57.2 gives you the choice between money and Credit, and that choice is yours alone. We tell you Credit is limited to that Provider at the moment you are asked to choose, not only on your credits page, and show the cash alternative alongside it. Where that disclosure was not made at the moment of election, you may convert the Credit to a refund on request to billing@kidzmaps.com. Where the Provider leaves the Platform, or you can no longer reasonably use the Credit with them, we refund the balance on request.

37.2 Gift Cards

A Gift Card is purchased for money and redeemable for Activities with the Provider it was bought for, which is shown to the purchaser before payment and printed on the card. Because it is sold for consideration and redeemable for services it is a gift certificate within Fla. Stat. § 501.95 and comparable statutes. Accordingly:

• It does not expire. No expiration date, expiration period or dormancy period applies to any balance.

• No post-sale fee is charged. We apply no service, dormancy, maintenance, inactivity or cash-out fee to a balance.

• An unused balance is never forfeited, including on account closure, when we hold it and reissue on request.

• It is not redeemable for cash except where state law requires cash redemption of a low remaining balance, which we honor on request.

• It may be given to anyone; the holder needs no account until redemption.

The Service Fee on a Gift Card is charged at purchase, on top of the face value, and disclosed before payment. It is not deducted from the balance, and no amount is ever taken out of a balance after sale. The recipient receives the full face value paid for.

37.3 Refunds where a Gift Card or Credit was used

Restoration is automatic; you need not ask. If you would prefer that portion returned to a payment card instead, email billing@kidzmaps.com and we will do so where the original purchaser can be identified. The medium of payment never determines refund entitlement — that is determined by your Booking Record and Parts C, D and E. This Section governs only where the money goes.

PART F — ACTIVITY PROVIDER TERMS

Parts F and G apply to Activity Providers; in them “you” means the Provider. Parts A and J also apply to you, and Part I applies where you offer Retreat Bookings. You accept them by registering as a Provider, clicking “I Agree” during onboarding, or listing an Activity.

38. REGISTRATION

To list you must be a legally constituted business or sole proprietor authorized to operate where the Activity takes place, and must hold at all times: all required licences, permits, registrations and certifications; the insurance in §45; criminal background checks completed within the preceding two years for every member of staff and every volunteer who has contact with Children; and at least one supervising staff member on site with current CPR and First Aid certification.

We may request evidence at any time and may suspend listings until it is provided. We are not obliged to verify, and acceptance of a registration is not a representation to any Parent that we have. Keep your business, banking, insurance and licensing information current, and notify us within 5 business days if a licence lapses, insurance is cancelled or non-renewed, or any allegation of harm to a Child is made against you or your staff.

39. LISTINGS

You are solely responsible for the accuracy, completeness and legality of each listing, including description, schedule, location, price, age range, staffing ratios, safety protocols and the Cancellation Policy.

Every listing must be correctly classified as a One-Off Program or a Recurring Activity. Misclassifying a recurring arrangement as a one-off is a material breach: it deprives the Parent of the disclosures and cancellation rights in Part D and exposes KidzMaps as merchant of record to regulatory liability. Where a listing is ambiguous we classify it as recurring and apply Part D.

Prohibited: Activities that are unlawful, unsafe or unsuitable for the stated age range; that discriminate on any protected characteristic; descriptions that are misleading, deceptive or unsubstantiated; Activities involving firearms, alcohol, tobacco, cannabis or controlled substances; images of identifiable Children without documented parental consent; and any listing misstating a material term of the Cancellation Policy.

40. WHAT YOU MUST CONFIGURE

40.1 A Cancellation Policy for every listing

Select a standard tier or create a custom policy, using the correct set for the product type: One-Off Programs — Camp — Flexible, Moderate, Strict, No Refunds or Custom (Schedule 1); Recurring Activities — Recurring — Cancel Anytime, Month-to-Month, 10-Day Notice, Attendance Generous, Attendance Balanced, Attendance Strict, No Refunds or Custom (Schedule 2).

The tier names in Schedules 1 and 2 are the only names that may be displayed, and a name may not be reused across product types. “Strict” alone is not a valid label: “Camp — Strict” and “Recurring — Attendance Strict” are distinct policies and must be labelled distinctly in your listing, at checkout and in the Booking Record.

A custom policy must be in plain language, unambiguous, and must state the consequence of cancelling at each relevant point in time. We may reject or require amendment of one, and may suspend a listing whose policy we consider deceptive or unenforceable.

40.2 The ancillary terms you must also set

For each listing you must also set, and the Platform will display at checkout:

• Charge timing — Charge at Booking or Charge on Acceptance (§13.2) and, for the latter, the period within which you will accept.

• Add-on refund mode for every add-on — one of the four modes in §11.5. Set none and the add-on follows the Activity’s Cancellation Policy.

• Deposit terms where a Deposit is taken — amount, Balance, due date and deposit refund terms (§36). Set none and the Deposit follows the Cancellation Policy.

• Cancellation terms within Part 2 of Schedule 4 — any cancellation fee, notice period or minimum commitment. Configure it, disclose it, and the Platform applies it as you set it. Configure nothing and the Part 2 default applies. Nothing you configure varies Part 1.

• Make-up terms — whether make-ups exist at all, how many, notice required and any fee. You may offer none; that does not affect a Parent’s entitlement to the money for a Session you cancelled (§30.2).

• Photo release — where you wish to photograph or record participants, your own form meeting §18.1. Without one you have no permission.

• Event mode for every One-Off Event — Per-Attendee or Exclusive (§11.7.1) and, for an Exclusive Event, any maximum group size, stated in the listing description. You may not sell an Exclusive Event on a per-child basis, other than a per-child registration fee under §11.7.4, and may not charge for exceeding a group limit.

40.3 Disclosure and accuracy

Every term above is displayed to the Parent before payment and captured in the Booking Record. A term you did not display is not enforceable against the Parent, whatever your internal settings say. You are responsible for the accuracy of every term you configure and for ensuring it reflects your actual practice. Where the displayed term differs from the one you intended, the displayed term governs. Where your practice is less favorable to the Parent than your published policy, the published policy governs. Where a Part 2 term falls outside its ceiling, we apply the ceiling and recover any difference under §43.2.

Your listed price is the price you charge for the Activity, exclusive of the Service Fee and tax. The Platform calculates and displays both to the Parent at checkout before payment. You may not advertise or promote an Activity anywhere at a price you do not honour on the Platform, and you may not describe the Service Fee as yours or as optional.

40.4 Acceptance is your obligation

On a Charge on Acceptance listing you must accept or decline within the period you set. If you accept but do not take payment we take it on your behalf under §13.4 and the booking is confirmed against you. Repeated failure to act within your own stated period is a breach and may result in your listings being moved to Charge at Booking, or suspended.

41. FLOORS AND DEFAULTS

Schedule 4 sets the protections that apply to every Activity. It has two Parts, and they work differently.

Part 1 — Non-Variable Floors. These apply whatever you select, write or disclose. A term inconsistent with one is void to the extent of the inconsistency and the floor applies in its place; disclosure does not cure it. These are enforced automatically at the point of refund calculation.

Part 2 — Default Terms. These apply unless you disclosed something different at checkout and it was captured in the Booking Record. Disclose a different term within its stated ceiling and the Platform applies your term as configured. Disclose nothing, or something outside the ceiling, and the default applies.

42. CHANGING YOUR TERMS

A change to your Cancellation Policy applies only to bookings made after it takes effect. It has no effect on a One-Off Program already booked, and none on an existing Enrollment until the notice below is given.

To change terms for an existing Enrollment you must give the Parent at least 30 days’ notice through the Platform, stating the current term, the new term and the date it first applies. The change binds only for Billing Periods beginning after that date, and only if the Parent has not cancelled meanwhile. The Parent may cancel before the effective date with no notice period and no fee. §32 governs price changes and applies to you as well. We capture the notice, the changed terms and the effective date as a new Booking Record entry and retain the superseded one; in any dispute the entry in force on the date of the charge governs.

43. PAYOUTS AND RECOVERY

We do not charge Providers a commission. Our compensation for operating the Platform is the Service Fee we charge the Parent under §12.2. Tuition is remitted to you in full, less only amounts we are entitled to recover under §43.2. If we introduce a Provider fee we will give at least 30 days’ notice, and it will apply only to bookings made after it takes effect. Contributions and Sponsorship Payments under Part K are paid out under §67.2, and Sponsored Tuition reaches you as tuition under §66.4.

43.1 Reserves and taxes

We may hold a rolling reserve where your refund, dispute or chargeback rate materially exceeds the platform average, telling you the amount, the reason and the release schedule. You are responsible for your own tax reporting, collection and remittance; we may issue IRS Form 1099-K or 1099-NEC as required.

43.2 Recovery of refunds

Where we refund a Parent an amount already paid out to you, we may recover it by set-off against future payouts or, if those are insufficient, by invoice payable within 15 days.

Where a refund arises from your cancellation, your decline of a booking, your failure to deliver, or your breach of these Provider Terms, we may also recover from you (a) the Service Fee refunded to the Parent under §12.2.3, (b) the payment processing costs on the original charge which our processor does not return to us, and (c) any dispute or chargeback fee charged to us. We do not recover these where the refund arises from the Parent’s own cancellation or from an act or omission of ours. Reversals of Contributions are recovered under §67.4.

44. SAFETY

You must at all times maintain a safe environment appropriate to the age and number of participants; maintain staff-to-child ratios meeting or exceeding applicable law and recognized industry standards; maintain a written emergency action plan and accessible first aid; supervise participants at all times; and comply with mandated-reporter obligations in your jurisdiction.

You must notify KidzMaps within 24 hours of any injury requiring medical attention, any allegation of abuse or misconduct, any law enforcement or licensing investigation, and any incident that would reasonably concern a parent. We may suspend a listing or account immediately and without notice where we have a reasonable safety concern; existing bookings are then handled under §22.

45. INSURANCE

You must maintain at your own expense, throughout your participation and for two years afterwards:

KidzMaps, LLC must be named as an additional insured on your general liability and, where applicable, abuse and molestation and auto policies. Provide a certificate on registration, on renewal and on request. Your insurance is primary and non-contributory for claims arising from your Activities.

45.1 Small Providers

A Small Provider is an individual, sole proprietor or single-instructor business in its first 12 months on the Platform. A Small Provider must hold, from its first listing, commercial general liability of at least $500,000 per occurrence including sexual abuse and molestation cover of at least $500,000, and must reach the limits in §45 within 12 months of its first listing.

Abuse and molestation cover is never waived, phased in, or reduced to nil for any Provider, of any size, at any time. The concession in this Section is to the limit and to the additional-insured endorsement, not to the existence of the cover. A Provider without abuse and molestation cover may not list.

We may require the full §45 limits from the outset, and decline the concession in this Section, for any Activity involving overnight stays, transportation of participants, water, heights, or one-to-one instruction out of sight of other adults.

46. COMPLIANCE

You must comply with all law applicable to your Activities, including: child protection, safeguarding and mandated reporting law; state and local licensing for childcare, camps, youth programs and recreation; the Americans with Disabilities Act and state accessibility law; occupational safety and health requirements; health, sanitation and food safety codes; employment law applicable to your staff and volunteers; consumer protection law applicable to your Cancellation Policy, including automatic-renewal statutes as they apply to your own direct dealings with families; and COPPA and Part G.

47. REPRESENTATIONS, INDEMNITY AND LIMITATION

You represent and warrant on registration and on each listing that: you have authority to operate and offer the Activity; you hold all required licences, certifications and insurance; every listing is accurate; your staff have been screened as required by §38; your Cancellation Policy complies with §§40, 41 and applicable law; and you hold the rights to all listing content.

You will indemnify, defend and hold harmless KidzMaps, LLC and its officers, members, employees and agents from all claims, damages, losses, fines, penalties, liabilities and reasonable attorneys’ fees arising out of: your Activities, including injury, illness, death or property damage; any act or omission of you, your staff, contractors or volunteers; your breach of these Terms or of law; any claim relating to a Child’s participation; your Cancellation Policy, its administration, or any misclassification under §39; and your failure to maintain the insurance in §45.

Our aggregate liability to you will not exceed the greater of (a) the total Service Fees we retained on bookings for your Activities in the 12 months before the claim, and (b) $1,000. We are not liable to you for indirect, incidental, special, consequential or punitive damages. This does not limit our obligation to pay out amounts properly due to you under §43.

48. PROVIDER TERMINATION

• By you: at any time through your dashboard. You remain responsible for delivering every Activity already booked, or for the refunds that follow if you do not.

• By us: on 30 days’ notice for convenience, or immediately for cause — a safety concern, a licensing or insurance lapse, fraud, repeated refund disputes, or material breach.

• Effect: listings are removed; booked Activities are honored or refunded under §§21 and 27.5; final payouts are made within 30 days subject to holds and set-off under §43.2. Campaign Funds held for your Campaigns are applied, refunded or remitted under §§66.6 and 67.

• Survival: §§43.2, 45 (for two years), 47, Part G, Part I and Part J survive termination.

PART G — PROVIDER DATA PROCESSING TERMS

Part G governs your processing of personal data received through the Platform. It supplements and does not replace Part F.

49. ROLES AND SCOPE

KidzMaps is the controller of personal data collected through the Platform; you are a processor acting on our documented instructions. “Applicable Data Protection Law” means COPPA and the FTC’s COPPA Rule, the CCPA as amended, and other applicable federal and state privacy law. “Children’s Data” means personal information of a Child under 13.

You may process Platform data only to fulfil the booking; manage enrollment, scheduling and attendance; communicate with the Parent about the Activity; protect participant health and safety; and comply with law. Any other purpose requires our prior written instruction. Part G applies to Funder details you receive as a Recipient, except that you may use them as §69.4 allows; you may never disclose participant data to a Funder or Sponsor (§69.3).

Categories: Parent data (name, email, telephone, address); Child data (first name, age or date of birth, activity preferences, and any allergy, medical or emergency contact information the Parent supplied); and booking data (Activity, dates, attendance, payment status). You do not receive card or bank details. You may process for the duration of the booking and no more than 12 months afterwards, unless a longer period is required by law and you can identify the requirement.

50. YOUR OBLIGATIONS

You must: process only on our documented instructions and only for the purposes above; not process for your own independent purposes including marketing unrelated to the booked Activity, profiling, analytics resale or data monetization; never sell, rent, licence or share the data within the meaning of applicable privacy law; keep written records of your processing; bind everyone with access to confidentiality; assist us with data subject requests, regulatory inquiries and complaints; and tell us promptly if you consider an instruction of ours to conflict with Applicable Data Protection Law.

51. CHILDREN’S DATA

In addition to §50, you must: process Children’s Data only to deliver the booked Activity and protect participant safety; never use it for advertising, profiling, behavioral targeting or audience building, under any circumstances; never disclose it to a third party without our prior written approval, except to emergency medical personnel where a participant requires urgent care; delete it within 30 days of the end of the booking or Enrollment unless the Parent has authorized retention or a legal requirement applies; notify us immediately on receiving any request from a Parent about their Child’s data and not respond independently; and designate a named individual responsible for COPPA compliance, giving us their details on request.

52. SECURITY

You must implement and maintain appropriate technical and organizational measures, including at minimum: encryption in transit using TLS 1.2 or higher and encryption at rest for stored Children’s Data; unique credentials for each individual with access, limited to those who need it; multi-factor authentication for remote administrative access; documented incident response procedures; annual security awareness training; physical security for premises and devices; and secure deletion when the data is no longer needed.

53. DATA BREACH

On becoming aware of any unauthorized access to, acquisition of, use of or disclosure of Platform data you must:

1. Notify us within 24 hours at privacy@kidzmaps.com;

1. Provide the nature of the incident, the data and individuals affected, the likely consequences and the steps taken;

1. Take immediate steps to contain and remediate;

1. Cooperate fully with our investigation and with any regulator; and

1. Not notify affected individuals or any regulator without first consulting us, unless law requires you to sooner — in which case tell us before you do.

54. SUB-PROCESSORS, AUDIT AND DELETION

You may engage sub-processors in the ordinary categories a Provider needs to run its business — class registration and scheduling software, cloud hosting, email and messaging, accounting, and payment processing — without asking us first, provided you impose obligations equivalent to Part G by written contract, keep a current list, and supply it on request. You remain fully liable for a sub-processor’s acts and omissions as if they were your own.

Our prior written approval is required before you engage any sub-processor that will access Children’s Data outside those categories, that will process Platform data outside the United States, or that is itself a marketplace, advertising network or data broker. We maintain a list of sub-processors we have already approved at www.kidzmaps.com/subprocessors, and will consider additions on request. You must tell us within 10 business days if a sub-processor suffers a Data Breach affecting Platform data, and §53 applies as though the breach were your own.

We may request evidence of your compliance, require an annual written certification, and on reasonable notice conduct or commission an audit. You will cooperate and remedy any non-compliance promptly at your own cost.

On termination, on our request, or at the end of the permitted period, you must return or securely delete all Platform data within 30 days and certify deletion in writing on request. Children’s Data must be deleted within 30 days with no exception other than a legal retention requirement you can identify.

54.1 Liability and survival

Your liability for breach of Part G, including any Data Breach involving Children’s Data, is not subject to the limitation in §47 and is unlimited to the extent permitted by law. This reflects the sensitivity of the data and the statutory penalties attaching to its mishandling. §§50–54 survive termination for as long as you hold any Platform data.

PART H — KIDZMAPS PLUS

Part H applies to Parents who subscribe to KidzMaps Plus, in addition to Parts A to E and Part J.

55. KIDZMAPS PLUS

55.1 What Plus is

KidzMaps Plus (“Plus”) is an optional subscription sold by KidzMaps, not by any Provider. It is billed monthly and renews automatically each month until you cancel. It includes optional photo matching (§55.4) and batch download of photos a Provider has shared with you through the Platform (§55.5). Plus is not needed to book or attend any Activity and does not change any booking. Only an adult account holder may subscribe; a Child may not subscribe to Plus or use any Plus feature.

55.2 Billing, renewal and cancellation

Plus is a recurring subscription. The following Sections of Part D apply to it as they apply to an Enrollment, with KidzMaps in the place of the Provider: §25 (authorization and disclosures), §26 (renewal notices), §27.1 (cancelling online), §32 (price changes, including the penalty-free exit) and §33 (non-payment), except §33.1.

• No commitment or cancellation fee. Plus has no minimum commitment, notice period, cancellation fee or late fee. No Service Fee is charged on Plus: the monthly price shown before you subscribe, plus any tax shown with it, is the whole charge.

• Cancelling keeps what you paid for. Cancelling stops all future charges. Plus continues until the end of the month already paid for, and that month is not refunded except as set out below.

• Refunds. We refund in full any charge taken after a valid cancellation or in error, and any charge for a month that begins after Plus has ended. If we discontinue Plus, or materially reduce what it includes, during a month you have paid for, we refund the rest of that month pro-rata by day. Any greater right under applicable law applies.

55.3 What Plus does not do

Plus does not give you access to any photo you could not otherwise see. It works only on photos a Provider has chosen to share with you through the Platform under its photo release (§18.1). Whether a Provider takes or shares photos, which ones it shares and how long they stay available are the Provider’s decisions, and Plus does not guarantee that any Activity will have photos. Plus never shows you a photo shared only with another family.

55.4 Photo matching

Photo matching is off unless you turn it on, and you do not have to use it to subscribe to Plus. It suggests which of the photos shared with you may show a Child you add.

• Separate consent. Before matching can be used for a Child, we ask for your express consent through a distinct, unchecked control that is not bundled with your Plus authorization or any other consent. It explains what matching does, what data it uses, where that data is kept and for how long, and how to withdraw. We keep a record of the consent text, when you gave it and the Child it covers, but no image or facial data.

• Your own Children only. You may turn matching on only for a Child of whom you are a parent or legal guardian, and you confirm that when you consent. Each Child needs a separate consent. You may not use matching to look for anyone else.

• On your device. Matching runs on your device. The reference photos you choose, and the facial measurements used to compare faces, are created and kept only on your device. They are not sent to KidzMaps or to any Provider, and we do not receive, store, sell or disclose them. Faces of other people in a shared photo are compared on your device only for that comparison and are not kept.

• Suggestions can be wrong. Matching is automated. It may miss photos of your Child and may suggest photos that do not show your Child. A suggestion is not a confirmation. Because matching only ever suggests photos already shared with you, an incorrect suggestion does not show you any photo you could not otherwise see.

• Withdrawal and deletion. You may withdraw consent for a Child, and delete saved matches, at any time in your account settings. Withdrawal stops matching for that Child at once and deletes that Child’s reference photos, facial measurements and saved matches under §55.6. Any parent or guardian of that Child with access to the account may withdraw. Withdrawing affects nothing else in Plus.

55.5 Batch downloads

Batch download lets you download in one step the photos a Provider has shared with you. A Provider that shares photos through the Platform licenses each family it shares them with to use them for that family’s personal, non-commercial purposes only. You may not sell, license or commercially publish them, use them to identify, locate or contact another child or family, or publish an image of another family’s child without that family’s permission. The rule in §18.1 against publishing a Child’s image alongside the Child’s full name binds you as well. Photos you downloaded while subscribed remain yours to keep for those purposes after Plus ends; batch download itself ends when Plus ends. If a Provider or another family withdraws permission for a photo we remove it from the Platform, but we cannot recall copies already downloaded.

55.6 Retention

• Reference photos and facial measurements are kept only on your device. They are deleted when you withdraw consent, turn matching off, or your Plus subscription or account ends, and in any event if matching is not used for [12] months.

• Saved matches are deleted when you delete them or withdraw consent for that Child, and otherwise within [30] days after Plus or your account ends.

• Consent and withdrawal records contain no image or facial data. They are kept for the Tier 1 period in §14, except that the identity of the Child a record covers is deleted on the Tier 2 schedule.

• Billing records for Plus are kept as Tier 1 records under §14.

55.7 Account deletion and closure

If you delete your account, or we close it, Plus ends at the same time and no further charge is taken. Matching data and saved matches are then deleted under §55.6, and photos can no longer be downloaded through Plus, so download anything you wish to keep before deleting your account. The current month is refunded only as §55.2 provides, except that where we close your account other than for your breach of these Terms, we refund the rest of that month pro-rata by day.

55.8 Privacy

Plus is also governed by the Privacy Policy and the COPPA Compliance Policy, which describe photo matching and downloads. Nothing in this Part reduces §7.

PART I — RETREAT AND FACILITY RENTALS

Part I applies to Retreat Bookings, to the Guests who make them and to the Providers who offer them. In it “you” means the Guest, except in §56.9, where it means the Provider.

56. RETREAT BOOKINGS

56.1 What this Part covers

A Provider may list a Facility Rental, where a Guest chooses dates to use property the Provider controls, or a Hosted Retreat, where Guests reserve places at a fixed event the Provider runs (each, once booked, a Retreat Booking). The Guest is the individual or organization making the booking; the Organizer is the adult who books and signs for it.

Parts C, D and E, and Schedules 1, 2 and 4, do not apply to a Retreat Booking; this Part and the Rental Agreement (§56.6) govern it instead. Of Part B, §§12, 13.1, 14 and 18.1 apply, and §§15 to 17 apply only as §56.7 provides. Parts A, G and J apply in full.

A program the Provider runs for Children, in which Children take part without a parent or guardian present, may not be listed as a Hosted Retreat. Where one is, we treat it as a One-Off Program and Part C applies.

56.2 The parties and payment

A Retreat Booking is a contract between the Provider and the Guest. The Provider supplies and controls the property and the services it lists, and is responsible for them. KidzMaps supplies the listing, booking, agreement, signing, messaging and, where offered, payment tools. KidzMaps is not a party to the Rental Agreement and takes on no obligation under it, but that does not reduce any obligation KidzMaps has under these Terms.

• Payment through the Platform. Where a listing offers payment through the Platform, KidzMaps collects the payment as the Provider’s limited payment collection agent, and for a Retreat Booking this replaces the merchant-of-record statement in §4. A payment you make to KidzMaps discharges your obligation to pay that amount to the Provider. KidzMaps pays the Provider under §43 and makes the refunds §56.5 requires of amounts it collected. The Service Fee under §12.2 applies only to payments made through the Platform.

• Payment direct to the Provider. Where a listing does not offer payment through the Platform, you pay the Provider directly on the Rental Agreement’s terms. KidzMaps then collects nothing, charges no Service Fee and owes no refund.

56.3 Requests, holds and confirmation

Each listing is shown as either Instant Book, where the Provider accepts on the displayed terms, or Request to Book, where the Provider must approve the request. A Retreat Booking is confirmed only when the Provider has accepted it, you have signed any Rental Agreement the listing requires, and any payment due at booking has succeeded. No separate Provider signature is needed: the Provider’s acceptance through the Platform is its agreement to the Rental Agreement it sent. We then send a confirmation that says the booking is confirmed.

• Nothing else is a confirmation. A request, an inquiry, an availability hold, a message from the Provider, a signed agreement awaiting acceptance or payment, and a payment receipt are not confirmations, and our emails say what each one is.

• Holds. An availability hold reserves dates or places only until the expiry shown with it, in the time zone of the property. It costs nothing, authorizes no charge and lapses automatically unless the booking is confirmed by then.

• Before confirmation. You may withdraw a request, or stop a booking, at any time before it is confirmed, at no cost. If the Provider declines, a hold lapses, or the payment due at booking fails, the booking is not confirmed and you owe nothing. Any amount already charged is refunded in full, including the Service Fee.

56.4 Prices, taxes and later payments

• The total price is shown wherever a price is shown. Every price for a Retreat Booking, whether on the Platform, in the Provider’s embedded booking tool or in any advertisement, must include the Service Fee and every mandatory charge, such as cleaning, linen, facility or resort charges. Only taxes and government charges, which must be identified before you commit, and optional services you choose may be added. For this purpose the Service Fee on a Retreat Booking is calculated under §12.2.1 on the order total before tax. Where you choose to pay in instalments, any additional Service Fee is shown before you choose that option.

• Taxes. The Provider is responsible for lodging, transient-rental, sales and similar taxes on its Retreat Bookings, except where law requires KidzMaps to collect and remit them, in which case we show them at checkout and do so. A listing or Rental Agreement does not create any tax exemption.

• Later payments. A balance or instalment due after confirmation is charged only as you separately authorized at checkout, on the date shown, and we remind you at least 7 days before. If it fails we tell you and the Provider, retry, and give you at least 7 days to pay before the Provider may cancel under its Rental Agreement.

• No other charges. Signing a Rental Agreement does not authorize any charge. We charge your payment method only for amounts displayed and separately authorized at checkout. We do not hold security deposits or keep funds in escrow, and we never charge a saved card for damage, extra guests, overstay or any other amount a Provider later claims. Any security deposit is taken and held by the Provider directly, on terms the Rental Agreement states, including how deductions are made and disputed and when it is returned.

56.5 Cancellation, changes and refunds

• The Provider’s terms, shown before you commit. The listing and Rental Agreement must state, before you commit, the cancellation deadlines in the property’s time zone, the amount refundable at each, how deposits, optional services and fees are treated, the terms for no-shows and early departure, and who makes refunds and when. Terms not shown before you commit do not bind you, and §58 resolves any ambiguity against the Provider.

• If the Provider cannot perform. If the Provider cancels, or cannot supply the property or services booked, you receive a full refund of everything paid, including the Service Fee, unless you choose to accept alternative dates, substitute property or a credit the Provider offers. An alternative is never imposed in place of that refund.

• Events outside anyone’s control. Where such an event prevents safe or lawful use, the Rental Agreement’s terms apply, and §62 applies to KidzMaps. If the booking cannot take place at all, everything paid through the Platform is refunded in full.

• How refunds are made. Refunds of amounts paid through the Platform are made under §57 and recovered from the Provider under §43.2, and the Service Fee is refunded as §12.2.3 provides. Amounts paid to the Provider directly are refunded by the Provider.

• Changes. A change to dates, guests, spaces, services or price takes effect only when you and the Provider both accept it. A change to the Rental Agreement or the price also needs a new signed version (§56.6) and your separate authorization of any new charge.

56.6 Rental Agreements

• Provider terms. A Provider may save default terms and tailor them for each booking (a “Rental Agreement”). Each must be complete when sent and state the parties, property and spaces, dates and times, approved use, maximum guests, included services, all charges, cancellation terms under §56.5 and any house rules.

• What a Provider may not include. A Rental Agreement may not amend these Terms or place any obligation on KidzMaps; authorize a charge through the Platform not displayed and separately authorized at checkout, a deposit held by KidzMaps or a damage charge to a saved card; reduce any right under this Part; bind or release any participant through the Organizer’s signature (§56.7); or include any term applicable law prohibits. A term that does any of these is void to that extent, and §17.3 applies to any release in it.

• Versions. Each Rental Agreement sent carries a version identifier, and a version, once sent, is never changed. A later change to the Provider’s default terms does not affect an agreement already sent or signed. To change terms the Provider withdraws an unsigned version, or sends a new one stating whether it amends or replaces the earlier version. A new version binds only when you sign it.

• Precedence. As between KidzMaps and any user, these Terms prevail. As between the Provider and the Guest, the signed Rental Agreement governs, except that this Part prevails over any inconsistent term in it, and the charges shown at checkout and captured in the Booking Record govern what is payable through the Platform. The signed Rental Agreement forms part of the Booking Record for §1.2.

• Disputes between Provider and Guest are governed by the Rental Agreement and applicable law, not §60. A Provider claiming for damage must identify the incident, the evidence and an itemized, reasonable cost. KidzMaps does not decide or charge damage claims, though §58 applies to any charge we made.

56.7 Organizers and participants

• Authority. An Organizer who signs for an organization confirms that they are authorized to bind it.

• Participants are not bound by the Organizer. The Organizer’s signature binds the Guest only. It gives no consent for any participant and does not release or waive any participant’s claims, whether the participant is an adult or a Child. The Guest is responsible for any guardian permissions, medical information and participant consents its group needs, and for supervising its group, unless the Rental Agreement expressly makes the Provider responsible for supervision.

• Children and releases. Where a Child’s personal information is collected through the Platform, §7.1 applies and only that Child’s parent or guardian may consent. A release, assumption of risk or medical authorization under §§15 to 17 is effective for a participant only if accepted separately by that participant or, for a Child, by the Child’s parent or guardian, and §17.3 always applies.

56.8 Electronic signing and records

• Consent to electronic records. Before you sign, we show you the complete Rental Agreement and booking particulars and ask, through a distinct unchecked control, for your consent to sign and receive the agreement and related notices electronically for that booking. Before you consent we tell you what hardware and software you need to open and keep them, that you may have a paper copy and how to ask for one, that you may withdraw consent and what follows if you do, and how to update your contact details.

• Signing. You sign from your verified account by typing the signer’s full name and confirming the capacity in which they sign. We record the version signed, the account, the typed name and capacity, the time and IP address, and the consent given (Schedule 3).

• Paper alternative. You may instead ask to sign on paper by contacting [●]. The booking is then confirmed only when the signed paper copy is received and the other steps in §56.3 have happened.

• Copies and retention. You and the Provider can each download the signed agreement from your accounts. We keep it and the signing record as a Tier 1 record under §14, with any participant details held under Tier 2. After an account closes, either party may request a copy from legal@kidzmaps.com for the rest of that period.

• Emails are notices. Booking emails are transactional notices. Sending, delivering or opening one is not a signature, an acceptance or agreement to new terms.

56.9 Provider obligations

In addition to Part F, a Provider offering Retreat Bookings must:

• hold every licence, permit, zoning or land-use approval and every occupancy, lodging, food-service and fire-safety approval its property and services require, and keep each listing within them, including maximum occupancy;

• disclose before booking the access arrangements, house rules, known material limitations of the property, and the accessibility, dietary and supervision arrangements it can and cannot provide; recording a dietary request is not a guarantee of food-allergy safety;

• maintain the insurance in §45, including premises liability for the property, and any further cover its Rental Agreement states;

• display prices as §56.4 requires wherever it advertises, including on its own website;

• account for taxes as §56.4 provides, and refund amounts it received directly where the Rental Agreement or law requires; and

• keep its Rental Agreements within §56.6.

PART J — DISPUTE RESOLUTION AND GENERAL PROVISIONS

57. REFUND PROCESSING

A refund is returned to the sources of funds used to pay, apportioned between them. Where a booking was paid partly by card and partly with a Gift Card or Credit, each portion returns to the instrument it came from under §37.3. No portion is forfeited because of the payment method used. A portion paid with a Funded Amount returns to its source under §67.5 and is never paid to the Parent. Where the original card is no longer valid we will contact you to arrange an alternative. We do not refund by cash or check.

57.1 Timing

These are the only refund timelines that apply, to every refund under these Terms whatever its cause.

57.2 Partial refunds, and refund or Credit

Partial refunds are calculated on the amount paid for the relevant Billing Period, Session or seat, with the Service Fee refunded in the same proportion only where §12.2.3 provides for it at all.

Where these Terms give you a choice between a refund and Credit, the choice is yours. We will not apply Credit in place of a refund without your election. That does not affect the automatic restoration of a Gift Card or Credit portion under §37.3, which returns your own funds to their source rather than substituting for a refund.

58. COMPLAINTS ABOUT A CHARGE

If you believe a charge or refund is wrong, email billing@kidzmaps.com with your booking or Contribution reference and what you think should have happened, within 90 days of the charge.

We resolve the question against the Booking Record or, for a Contribution, the Contribution Record. The Cancellation Policy text captured at checkout — not the version currently published, and not the Provider’s later description of it — governs, and we send you the relevant entry with our decision. We acknowledge within 2 business days and decide within 10. Where we need information from the Provider and they do not respond within 5 business days we decide on what we have, and we resolve genuine ambiguity in a Cancellation Policy against the Provider who wrote it. You may escalate to legal@kidzmaps.com for a second review before pursuing any other remedy.

59. CHARGEBACKS

Please contact us before initiating a chargeback: most disputes resolve faster under §58, and a chargeback triggers processor fees and may suspend the account while investigated. Where one is initiated we will submit the Booking Record, including the Cancellation Policy you accepted and the record of acceptance, as evidence of the agreed terms. Nothing here waives your rights under the Fair Credit Billing Act, 15 U.S.C. § 1666, or your card network’s rules, and we will not suspend your account for pursuing a chargeback in good faith. A chargeback on a Contribution is handled under §67.4 and is never recovered from a Parent.

60. ARBITRATION AND CLASS ACTION WAIVER

60.1 Agreement to arbitrate, and what is excluded

Except as stated below, any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration before a single arbitrator, administered by the American Arbitration Association under its Consumer Arbitration Rules (Parents and individual Funders) or Commercial Arbitration Rules (Providers, Recipients, Sponsors and other Funders acting for a business). The Federal Arbitration Act governs this Section.

This Section does not apply to: (a) claims brought individually in small claims court; (b) claims for injunctive relief to protect intellectual property; and (c) any claim arising from bodily injury, death, abuse or molestation of a Child, which may be brought in court.

60.2 Class action waiver

DISPUTES WILL BE RESOLVED INDIVIDUALLY. YOU AND KIDZMAPS WAIVE THE RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING.

If this waiver is held unenforceable as to a particular claim, that claim is severed from arbitration and proceeds in court under §61; the remainder continues to apply to all other claims.

60.3 Location and costs

Arbitration for a Parent or an individual Funder takes place in the county of their residence, or by videoconference or on documents, at the Parent’s election. We pay all filing, administration and arbitrator fees for a Parent or individual Funder’s claim of $10,000 or less. Arbitration for a Provider, Recipient or Sponsor takes place in Pinellas County, Florida.

60.4 Opting out, and informal resolution

You may opt out by emailing legal@kidzmaps.com within 30 days of first accepting these Terms, stating your name, the email on your account and that you opt out of arbitration. Opting out affects nothing else and will not be held against you. Before filing, the party with the claim will send the other a written description and allow 30 days to resolve it informally; that period does not shorten any limitation period.

60.5 Coordinated filings

Where 25 or more demands for arbitration raising substantially similar claims are filed against us within any 90-day period by or with the assistance of the same counsel or coordinated group, they are administered as follows, and the AAA is instructed accordingly.

• Batching. The demands are grouped into batches of no more than 25. The first batch proceeds; the remainder are stayed.

• Bellwethers. Each side selects 5 demands from the first batch to be heard as bellwethers before a single arbitrator each. Filing and administrative fees are payable only on the batch then proceeding, not on stayed demands.

• Mediation. Within 60 days of the last bellwether award, the parties will mediate the remaining demands in good faith, before a mediator agreed between them.

• Further batches. If mediation does not resolve them, the process repeats with the next batch until the demands are exhausted.

• Time limits. Every limitation period applicable to a stayed demand is tolled from the date it was filed until the date it proceeds or is resolved. No claimant loses a claim, or any part of it, because their demand was stayed under this Section.

This Section exists so that coordinated filings are resolved efficiently rather than priced out of existence, and it applies equally to us. It does not reduce any individual claimant’s substantive rights, does not consolidate their claim with anyone else’s for the purposes of decision, and does not affect §60.1’s exclusions, §60.3’s fee-shifting or the opt-out in §60.4. If a court holds this Section unenforceable, §60.2 and the remainder of §60 continue to apply.

61. GOVERNING LAW AND VENUE

These Terms are governed by the law of the State of Florida, without regard to conflict of laws principles. Where litigation is permitted, venue lies exclusively in the state and federal courts in Pinellas County, Florida, and the parties consent to that jurisdiction.

Nothing in this Section deprives a consumer of the protection of mandatory law of their state of residence that cannot be varied by agreement, including consumer protection, automatic-renewal, prepaid-instrument and liability-release law. Where such law gives you greater rights than these Terms, that law applies.

62. FORCE MAJEURE

Neither we nor a Provider is liable for failure or delay caused by events beyond reasonable control, including natural disaster, epidemic, war, civil unrest, government action, utility or network failure, or closure of a venue by order of a public authority. This does not excuse the obligation to refund amounts paid for an Activity that does not take place, which is governed by §§21, 22 and 27.5.

63. GENERAL

63.1 Entire agreement and single authoritative source

These Terms, together with the Booking Record, the Contribution Record and the Privacy Policy and COPPA Compliance Policy, are the entire agreement between you and KidzMaps on their subject matter and supersede all prior versions, including the separate Terms of Service, Refund and Cancellation Policy, Activity Provider Terms of Service, Liability Waiver and Data Processing Agreement previously published.

These Terms are the sole and complete statement of the cancellation, refund and recurring-billing terms that apply to the Platform. No other page, summary, help article, FAQ entry, marketing description, email template or embedded copy has contractual effect, whether or not it remains published and whether or not it conflicts. Where any such material conflicts, these Terms govern, and summaries published for convenience are aids to understanding that do not vary the operative Sections. This does not affect the Booking Record or the Contribution Record, which continue to govern the booking or Contribution they record.

63.2 Severability, waiver and assignment

If a provision is held invalid or unenforceable it is modified to the minimum extent necessary to make it enforceable or, failing that, severed; the remainder continues in force, and a provision unenforceable as to one person or jurisdiction remains enforceable as to others. A failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.

63.3 Third parties, notices and interpretation

Except that Providers are intended beneficiaries of §§15, 16 and 17, and §47 is for the benefit of the parties it indemnifies, these Terms create no third-party rights. In particular, no participant, Parent, Provider or Organizer may enforce a Pledge or Contribution against a Funder, and no Funder acquires any claim against a Parent. We give notice by email to the address on your account and by posting on the Platform; you give notice at the addresses in §64. You consent to receive communications electronically, including the disclosures and notices required by Part D; you may withdraw that consent, but doing so may prevent you from maintaining an Enrollment. Headings are for convenience; “including” means “including without limitation”; and the Schedules form part of these Terms.

63.4 Survival

§§8, 9, 14, 17, 47, Part G, §§57 to 63 and Part K survive termination or expiry.

64. CONTACT

KidzMaps, LLC — general and legal: legal@kidzmaps.com · billing, refunds and cancellations: billing@kidzmaps.com · privacy and data protection: privacy@kidzmaps.com · www.kidzmaps.com

To cancel a Recurring Activity you do not need to write to us. Cancel online at www.kidzmaps.com/account.

PART K — FUNDRAISING, SCHOLARSHIPS AND SPONSORSHIP

Part K applies to every Campaign on the Platform and to everyone who takes part in one: Organizers, Recipients and Funders, and the Parents and Providers whose bookings are funded. Parts A and J apply to each of them. Because several parties act in each Campaign, this Part refers to each by role rather than as “you”. A Funder accepts this Part at payment under §65.4; an Organizer or Recipient accepts it under §65.5 before a Campaign takes any money; and a Parent or Provider is bound by it when a booking is paid in whole or part with a Funded Amount.

65. CAMPAIGNS, ROLES AND ACCEPTANCE

65.1 Definitions

65.2 Three kinds of Campaign

Every Campaign is configured as exactly one of the following kinds, and the Campaign page and the Funder’s checkout state which. The kind determines who receives the money, what the Funder receives in return and how the payment is treated for tax.

A Campaign that does not meet the conditions for a Charitable Campaign is not one, whatever it is called. An Organizer that is not a Recipient Charity, including a for-profit Provider raising money for scholarships, may run only Sponsored Tuition or a Commercial Sponsorship, and may not describe the Campaign or any payment to it as a donation, a charitable gift, tax-deductible, or for a nonprofit or charitable purpose.

65.3 Roles, and who owes what

• Organizer. Creates the Campaign, is responsible for the accuracy of the Campaign page and the Campaign Disclosures, and runs the Campaign within this Part. An Organizer must meet §3. A Child may be the subject of a Campaign only as §69.3 allows, and may never be its Organizer.
• Recipient. Receives and controls the funds; applies them only to the Campaign Purpose; makes Scholarship Awards; issues the receipts and acknowledgments for which §68.2 makes it responsible; delivers any Sponsor benefits; and owes Funders every obligation the Campaign Disclosures describe. Where the Organizer and the Recipient differ, both are responsible for the Campaign page, and the Recipient for the funds.
• KidzMaps. Provides the Campaign tools; collects Contributions; holds Campaign Funds where this Part provides; remits, applies and refunds them on the terms in §67; issues receipts where §68.2 provides; and keeps the Contribution Record. We are not the donee of any Contribution, not a Recipient, and not a trustee or fiduciary of Campaign Funds beyond the duties in this Part. We do not select participants, do not guarantee that any Campaign reaches its target, and do not control how a Recipient uses funds after we remit them, though we may require evidence under §70.4.
• Funder. Owes nothing beyond the Contribution it makes, and a Pledge binds only as §66.1 provides. No Recipient, Organizer, Provider, Parent or participant may enforce a Pledge against a Funder.
• Parent and Provider. The Parent remains the booking party for a funded booking, and Parts B to E apply to it as to any other booking, subject to §67.

For a Contribution, KidzMaps collects payment as the Recipient’s limited payment collection agent, and for the Contribution this replaces the merchant-of-record statement in §4. A Contribution received by us is received by the Recipient, for the Campaign Purpose. When a Funded Amount pays for a booking, the booking remains one for which we are merchant of record under §4.

65.4 Funder acceptance at payment

A Funder accepts these Terms, including this Part, at payment, through a distinct, unchecked control placed immediately next to the amount and the Campaign Disclosures, by which the Funder confirms having read the Campaign Disclosures and agrees to these Terms. A Contribution or Pledge cannot be completed without it. The control is separate from any recurring authorization under §66.1. A Funder need not hold an account but must meet the age requirement in §3, and a Funder paying for a business confirms authority to bind it. The acceptance, the Campaign Disclosures as displayed, the timestamp and the IP address are captured in the Contribution Record.

65.5 Organizers and Recipients

An Organizer accepts this Part on creating a Campaign. Before a Campaign takes any Contribution, its Recipient must accept this Part and confirm the Campaign Purpose, the Unused Funds Rule (§66.6), the fees and the refund terms. We do not publish a Charitable Campaign, or use a charity’s name in any solicitation, without that charity’s prior written consent. The consent may be given electronically, and records the terms applicable law requires, including our fees, the time within which we remit funds, the charity’s agreement to honor the Campaign Purpose as a restriction, and whether we may issue receipts on its behalf.

We may verify the identity, tax status and good standing of any Organizer or Recipient. We may decline, suspend or remove a Campaign, or hold Campaign Funds pending review, where information is inaccurate, a Recipient ceases to be eligible, we suspect fraud or misuse, a Child’s safety or privacy is at risk, or the law requires. Funds affected are dealt with under §§66.6, 67.3 and 68.4; we never retain them for ourselves.

66. FUNDING RULES

66.1 Pledges, received funds and available funds

• A Pledge is an authorization to charge a Contribution later: when a target is met (§66.5), on a stated date, or for each Billing Period of a sponsored Enrollment. A Pledge is not money. It never counts toward a booking, never confirms one, and is never shown to a Parent or Provider as funds available. A Funder may withdraw a Pledge at any time before it is charged, online and free of charge, by the route §27.1 provides for an Enrollment.
• A Pledge that charges repeatedly is taken only through a separate, express authorization equivalent to §25, stating the amount, frequency, first and next charge dates and how to cancel, and is acknowledged by email. It may be cancelled at any time, and cancellation stops every charge not yet taken.
• Received funds are Contributions that have been charged and have settled to us.
• Available funds are received funds, less the fees disclosed under §67.1, once any hold disclosed under §67.2 has passed. Only available funds may be applied to a booking or remitted.

66.2 Eligibility and selection

Before taking any Contribution, the Organizer states in the Campaign Disclosures who is eligible to benefit and how participants are selected. Criteria must be objective, lawful, free of discrimination on any protected characteristic, and applied consistently. We do not determine eligibility or review the merits of any selection.

In a Charitable Campaign, the Recipient Charity selects participants and keeps discretion and control over every Scholarship Award. A donor may describe the purpose of a gift but may not designate a particular Child or family, and the Recipient Charity may not accept a gift conditioned on one. A Scholarship Award may not be made to a child of the Organizer, of a Funder, or of a director, officer or employee of the Recipient Charity, unless the published criteria allow it and the decision is made by persons without that interest. A payment for a particular named participant is Sponsored Tuition, not a Charitable Campaign.

Information an applicant supplies to show eligibility, including household financial information, is collected for the Recipient alone, used only for selection, never shown to a Funder or Sponsor, and kept no longer than the selection and any record the law requires make necessary.

66.3 Campaign Purpose and restricted uses

Campaign Funds and Scholarship Awards may be applied only to the price of Activities, required add-ons, registration fees and the Service Fee attributable to the Funded Amount, for bookings within the Campaign Purpose, and, in a Charitable Campaign, to any other charitable use of the Recipient Charity that the Campaign Disclosures state. They may not be paid to a Parent, a participant or an Organizer, whether in cash or as a balance that can be transferred or withdrawn, and may not be applied to an amount a Parent owed under these Terms before the Funded Amount was allocated.

A Recipient Charity applies Contributions to the Campaign Purpose as a donor-imposed restriction. Where that purpose becomes impossible or impracticable, it applies them to the alternative purpose the Campaign Disclosures name or, where none is named, to the closest charitable purpose that applicable law permits, and tells the donors who chose to share their contact details with it.

66.4 Allocating funds to a booking

A Funded Amount is allocated to a booking at checkout, or on acceptance of a Pending Booking, and only from available funds or a Scholarship Award already made. Checkout shows the Funded Amount and the Parent Amount as separate lines, and both are captured in the Booking Record. The Parent’s payment method is charged only for the Parent Amount. Applying a Funded Amount is not a separate payment for §12.2.1: the Service Fee is calculated once on the whole order total and is borne by the Funded Amount and the Parent Amount in proportion.

A Funded Amount for a Balance or a later instalment is reserved from available funds when the booking is made and held until the due date. For a Recurring Activity, funding is allocated one Billing Period at a time, from available funds on each charge date, and the Enrollment states at the outset which Billing Periods, or what amount, the funding is expected to cover. The Parent’s authorization under §25 covers the Parent Amount alone and never extends to a share the funding was expected to cover.

In a Charitable Campaign, the Recipient Charity pays a Scholarship Award from its own funds through the Platform’s award tool or, where it is also the Provider delivering the Activity, by reducing the price by the amount of the Award.

66.5 Targets, and targets not met

A Campaign with a target states one of two models:

• Target-Based. Contributions are taken as Pledges and charged only if the target is met by the stated deadline. If it is not, every Pledge lapses, nothing is charged and the Campaign ends.
• Keep What You Raise. Contributions are charged when made and applied to the Campaign Purpose so far as they go. Missing the target does not entitle a Funder to a refund.

Where the Campaign Disclosures do not state a model, a Funder whose Contribution was charged is refunded in full if the target is not met. A target not met never creates any obligation on a Parent. Where funding for a booking falls short, the Parent is told the shortfall and may pay it, decline the booking, or wait for further funding where the listing allows; nothing is charged to the Parent for it without the Parent’s fresh, express authorization.

66.6 Unused and excess funds

Campaign Funds not applied within the Campaign Purpose by the date the Campaign Disclosures state, and funds in excess of what the Campaign Purpose requires, are dealt with under the rule for the Campaign’s kind (the Unused Funds Rule), which is shown to the Funder before payment:

• (a) Charitable Campaign. They remain with the Recipient Charity, restricted to the Campaign Purpose or its alternative under §66.3. They are not refunded to donors except under §67.3, and are never paid to a Parent, participant or Organizer.
• (b) Sponsored Tuition. They are refunded to the Funders in proportion to their unapplied Contributions, unless the Organizer chose, and the Campaign Disclosures stated, that they remain reserved for further bookings by the same participant or, for a pool, other eligible participants, with the same Provider, for a stated period of no more than 12 months; they are then refunded the same way. Where no date is stated, the refund is made 12 months after the Campaign closes. Reserved funds are not Credit or a Gift Card under §37, carry no fee, cannot be transferred or withdrawn by a Parent or participant, and are never forfeited.
• (c) Commercial Sponsorship. A Sponsorship Payment is earned as the listed benefits are delivered. Any part attributable to benefits not delivered is refunded to the Sponsor under §67.3, unless the Sponsor agrees in writing to a substitute.

67. FEES, PAYOUTS AND REFUNDS

67.1 Fees

Before a Funder pays, the Campaign Disclosures show the Campaign Fee we charge, which is [*]% of each Contribution [plus $[*] per Contribution]; any other amount to be deducted; and the amount that will reach the Recipient. Nothing is deducted from a Contribution except as disclosed. Where we invite an optional payment to KidzMaps in addition to a Contribution, it is shown as a separate line, is set at zero unless the Funder chooses an amount, is refunded on request made within 30 days, and is not a Contribution, not received by the Recipient and not tax-deductible.

The Service Fee under §12.2 applies to a booking paid in whole or part with a Funded Amount as to any other booking. It is not charged on a Contribution. We charge Organizers and Recipients no fee other than the Campaign Fee unless they agree to one in writing.

67.2 Holding and paying out

Campaign Funds are held through our payment processor separately from our own funds. We do not use them for our own purposes, lend them, or apply them to any amount owed to us, except by set-off under §67.4 against amounts payable to the same Recipient. We may treat a Contribution as available funds only after a hold of up to [*] days from settlement, where needed to manage the risk of reversal; any hold is shown in the Campaign Disclosures and never delays a remittance beyond the time stated below.

67.3 Funder refunds, cancellations and withdrawal

A Contribution, once charged, is final, except that it is refunded to the Funder:

• (a) where it was charged in error, more than once, in an amount other than the amount authorized, or after a Pledge was validly withdrawn;
• (b) where the Campaign is removed for fraud or material misrepresentation before the funds are applied or remitted;
• (c) where a Target-Based Campaign misses its target, or §66.5 otherwise provides;
• (d) under the Unused Funds Rule in §66.6(b) or (c);
• (e) where §68.4 provides; or
• (f) where the law requires.

The refund includes the Campaign Fee in cases (a), (b), (c) and (f), and in case (d) where the Campaign Disclosures say so. A Funder may raise a case under (a) within 90 days of the charge, under §58.

Withdrawal never unwinds an allocation. Once a Funded Amount has been applied to a booking, the allocation is final as between the Funder and the Parent. A Funder’s later withdrawal, refund request or change of mind does not cancel the booking, reduce the Parent’s rights under Parts B to E, or create any amount payable by the Parent. A refund we make to a Funder after allocation, for whatever reason, is borne by the Recipient, recoverable under §67.4, or by us, and never by the Parent.

Sponsor withdrawal from future periods. A Funder sponsoring an Enrollment may stop funding future Billing Periods at any time. We tell the Parent and the Provider promptly and, where the Funder has given us that much notice, at least 14 days before the first unfunded charge date. The Parent may then authorize payment of the full price for future periods by a fresh authorization under §25, or let the Enrollment end at the end of the last funded Billing Period. If the Parent does neither, the Enrollment ends then. No notice period, cancellation fee or minimum commitment applies to an Enrollment that ends this way, and none may be charged to the Parent.

67.4 Chargebacks and reversals of Contributions

Where a Funder disputes or reverses a Contribution through a card issuer or bank, we respond with the Contribution Record. The amount reversed, and any dispute fee charged to us, is recovered first from Campaign Funds of the same Campaign not yet applied or remitted, and then from the Recipient by set-off against payouts or by invoice under §43.2, unless the reversal arose from our own error. It is never recovered from a Parent or participant, never reverses a booking already funded, and never revives a balance on one. §59 otherwise applies.

67.5 Refunds of a funded booking

Where a booking paid in whole or part with a Funded Amount is cancelled or refunded, the refund is calculated under Parts B to E on the whole amount charged, exactly as if the Parent had paid all of it, and is then divided between the Parent Amount and the Funded Amount in the proportions in which they were paid:

• The Parent Amount portion is refunded to the Parent under §57, including the Parent’s choice between refund and Credit under §57.2.
• The Funded Amount portion returns to its source: to the Campaign Funds of a Sponsored Tuition Campaign, or to the Recipient Charity for a Scholarship Award. It is then dealt with under the Unused Funds Rule, and is never paid to the Parent, whether in cash or as Credit.

The Service Fee follows §12.2.3 across both portions. The source of funds never reduces what is refunded on a booking.

67.6 Parent cash and funding are kept separate

The Parent Amount and the Funded Amount are separate, and are tracked separately for the life of the booking. In particular:

• A Parent is liable only for the Parent Amount shown at checkout. A card saved under §13.3, and an authorization under §25, authorize that amount and no more.
• Where funding for a future Billing Period is not available on the charge date, because a Pledge was withdrawn or failed, a Contribution was reversed, a Recipient did not pay a Scholarship Award or a Campaign was removed, the Parent owes nothing for it and is not charged for it. We tell the Parent and the Provider, and the final paragraph of §67.3 applies as though the Funder had withdrawn.
• No amount is ever owed by a Parent, referred for collection against a Parent, or set off against a refund due to a Parent because funding under this Part was withdrawn, reversed or not available.
• A failure of the Parent’s own payment of the Parent Amount is handled under §33 like any other. It does not affect the Funded Amount, which returns to its source under §67.5 if the booking ends.

68. TAX AND FUNDRAISING COMPLIANCE

68.1 Tax character of a payment

Only a Contribution to a Charitable Campaign is made to an organization able to receive a charitable contribution, and whether any part of it is deductible depends on the Recipient Charity’s status, the Funder’s own circumstances and the value of anything received in return. Sponsored Tuition is not a charitable contribution: it is a payment for a particular participant’s Activities. A Sponsorship Payment is a payment by a business for the benefits listed; whether a Recipient may treat it as a qualified sponsorship payment under section 513(i) of the Internal Revenue Code and Treasury Regulation §1.513-4 is for the Recipient to determine (§69.2). We do not give tax advice, make no representation that any payment is deductible, and recommend that every Funder consult its own adviser. No one may describe a payment on the Platform as tax-deductible except a Recipient Charity, as to a Contribution to its own Charitable Campaign, and then only in terms consistent with this Section.

68.2 Receipts and acknowledgments

Charitable Campaign. Where the Recipient Charity has authorized it in its consent under §65.5, we email each donor a receipt on its behalf within 5 business days after the Contribution, stating the Recipient Charity’s name and employer identification number, the amount and date, and whether any goods or services were provided in return and, if so, a description and good-faith estimate of their value. The Recipient Charity remains responsible for the content of that receipt and for every other acknowledgment or disclosure the law requires of it, including the written acknowledgment for a contribution of $250 or more under section 170(f)(8) of the Internal Revenue Code and the disclosure for a quid pro quo contribution of more than $75 under section 6115. Where it has not authorized us, the Recipient Charity issues its receipts itself, and we give it the information it needs to do so.

Sponsored Tuition and Commercial Sponsorship. We email a payment confirmation stating the kind of payment and that it is not a receipt for a charitable contribution. The Recipient issues any invoice a Sponsor requires.

68.3 Information reporting

We or our payment processor may issue IRS Form 1099-K or other information returns to a Recipient or Organizer as the law requires. Each Organizer, Recipient and Provider is responsible for its own tax reporting on money it receives. Sponsored Tuition remitted to a Provider is tuition, and §43.1 applies to it.

68.4 Charitable fundraising law

KidzMaps registers, reports and operates as a charitable fundraising platform wherever state law requires it, including under California Government Code §12599.9 and California Code of Regulations, title 11, §§314 to 323, and comparable law in other states. In particular:

• Consent and good standing. We solicit only for Recipient Charities that have consented under §65.5 and are in good standing with the IRS and in each state whose law applies, and we confirm standing before each remittance.
• Segregation and timing. Contributions are held and remitted under §67.2.
• Accounting. With each remittance we give the Recipient Charity an accounting showing the number and total of Contributions and the period covered, the totals before and after fees, the total fees, the total remitted, any restriction, and, for each donor who chose to share it, the donor’s name, email address and total given.
• Donor choices. Each donor chooses at payment whether to share name and contact details with the Recipient Charity and, separately, whether to be named publicly on the Campaign page.
• Ineligible charity. If a Recipient Charity becomes ineligible before remittance, we notify its donors in writing within 30 days of determining it and invite each to recommend another charity within 30 days of the notice. We then remit, within 30 days after that period ends, to the charity recommended or, failing an eligible recommendation, to an eligible charity with a similar purpose that we select. The Campaign Disclosures state the principal reasons a charity may become ineligible.
• Transparency. Within 15 business days after a remittance, each donor can see in the Contribution Record whether and when the funds were sent, and to which charity.
• No individual holds charitable funds. Contributions to a Charitable Campaign are remitted only to a Recipient Charity, never to an Organizer or other individual.

Each Recipient Charity is responsible for its own charitable solicitation registrations and reports in each state in which it solicits, and for any commercial co-venturer agreement or disclosure where it partners with a business. Organizers that are not Recipient Charities may not solicit for charitable purposes on the Platform. Where the law applicable to a Funder gives greater rights, or requires shorter timelines, than this Part, that law applies (§61).

69. SPONSOR BENEFITS, ACKNOWLEDGMENT AND PRIVACY

69.1 Benefits are only those listed

A Commercial Sponsorship is offered through a sponsorship listing that states, before payment, every benefit the Sponsor receives (for each, its form, placement, duration and any limit) and the Provider or Recipient Charity that owes it. A benefit not listed is not promised, and no one is bound to provide it. The Provider or Recipient Charity owes the listed benefits; KidzMaps owes only the display on the Platform of any acknowledgment the listing says we will host.

Logo permission. The Sponsor grants the Recipient and KidzMaps a non-exclusive, royalty-free, revocable licence to reproduce the name, logo and other marks the Sponsor supplies, solely to provide the listed benefits in the form and for the period stated, and represents that it has the right to grant it. The licence ends when the benefits end, except for material already distributed. No licence of the name or marks of KidzMaps or the Recipient is granted to the Sponsor, and a Sponsor may not state or imply that either endorses it, except as the listing expressly allows.

Publicity. A Sponsor may announce its sponsorship in factual terms, naming the Recipient and the Activity. It may not use the image, name or any other information of a Child, or describe any Child as a beneficiary, in any publicity.

69.2 Acknowledgment, not advertising

Unless a listing expressly states that a benefit is advertising, every Sponsor benefit is an acknowledgment, limited to the Sponsor’s name, logo, value-neutral slogan, location, telephone number, website address and value-neutral list or description of its products or services. An acknowledgment contains no qualitative or comparative language, price or savings information, endorsement, or inducement to buy, sell or use the Sponsor’s products or services. A message combining acknowledgment and advertising is treated as advertising.

Where a listing offers advertising, an exclusive-provider arrangement, a payment contingent on attendance or other public exposure, or any other benefit beyond acknowledgment, it says so, any advertising is labelled as sponsored on the Platform, and the Recipient is responsible for the tax treatment of the payment, including any unrelated business income. We do not determine how any payment is treated. No advertising may be directed to Children, use any Child’s personal information, be targeted using participant data, or promote anything §39 prohibits.

69.3 Funding gives no access to Children

Making, pledging or organizing a Contribution gives no right to any information about, or contact with, any Child. No Funder, Sponsor or Organizer (other than the Child’s own Parent), and no Recipient (except as needed to make a Scholarship Award or deliver the Activity), receives by reason of funding a Child’s name, image, video, voice, age, school, location, attendance, health, allergy, disability or medical information, or the family’s contact details.

Any disclosure beyond that requires the Parent’s separate, specific and revocable consent, given through the Platform for a stated recipient and purpose, and is never available for health, allergy, disability, medical or household financial information. Funding is never conditioned on that consent. Thank-you messages are relayed through the Platform without revealing either side’s contact details. Reports to Funders are in aggregate form only, such as the number of Scholarship Awards made, and never describe a group of fewer than [five] participants.

Campaign pages. A Campaign page may not show a Child’s surname, image, school, precise location, or any health, disability or financial-need information. A Parent organizing Sponsored Tuition for the Parent’s own child may use the child’s first name or a nickname, and may add one image only if the Parent chooses to after being told the page may be shared publicly. We may remove anything we consider unsafe. Recipients and Providers may use participant information obtained through the Platform only as Part G allows, and may never disclose it to a Funder or Sponsor.

69.4 Funder information

We collect a Funder’s name, email address, billing details and Contribution history to process Contributions, issue receipts, keep the Contribution Record and comply with law, as the Privacy Policy describes. We share a Funder’s name and contact details with a Recipient only where the Funder chose to (§68.4) or the Recipient needs them to deliver Sponsor benefits or meet a legal obligation, and a Recipient that receives them may use them only for receipting, acknowledgment, the listed benefits and its own lawful fundraising, under its own privacy notice. We do not share a Funder’s contact details with a Parent or participant, or display a Funder’s name publicly, unless the Funder chooses.

70. CAMPAIGN DISCLOSURES AND RECORDS

70.1 What every Funder sees before paying

A term not displayed before payment cannot be relied on against the Funder. A displayed term that is genuinely ambiguous is read in the Funder’s favor, and, where it affects a booking, in the Parent’s.

70.2 The Contribution Record

For every Contribution and Pledge we capture an immutable Contribution Record of: the Campaign Disclosures displayed; the version of these Terms; the Funder’s acceptance under §65.4 and any recurring authorization, with timestamp and IP address; the amount, fees and net amount; the Funder’s choices; and each later event, including any charge, hold, allocation to a booking, remittance, refund and reversal. It contains no Child identifiers, is kept for the Tier 1 period in §14, and is available to the Funder at www.kidzmaps.com/account or from billing@kidzmaps.com. For the Contribution it records, it plays the role the Booking Record plays for a booking (§1.2), and no field is ever overwritten.

70.3 Changes to a Campaign

An Organizer may update a Campaign page, but a change to the kind of Campaign, the Recipient, the Campaign Purpose, the Unused Funds Rule, the fees or the refund terms applies only to Contributions made after it is displayed. A Pledge already given is charged on the terms in its Contribution Record or not at all; where a change would affect it, we tell the Funder, who may withdraw it free of charge before it is charged.

70.4 Our rights and responsibility

We may require an Organizer or Recipient to show how Campaign Funds were used. Our liability to a Funder is limited by §8, except that §8 never limits our obligation to remit, refund or account for Campaign Funds we hold. Each Organizer and Recipient indemnifies KidzMaps under §9, and a Provider also under §47, against claims arising from its Campaign, its use of funds, its receipts and statements about tax treatment, the Sponsor benefits it owes, and its compliance with fundraising law. Disputes are resolved under Part J, in which a Funder who is an individual is treated as a Parent is, and a Funder acting for a business as a Provider is.

SCHEDULE 1 — ONE-OFF PROGRAM CANCELLATION TIERS

A Provider selects one of these for each One-Off Program, or creates a Camp — Custom policy. Timing is in calendar days before the program start date. Every tier is subject to Schedule 4.

In every tier, including Camp — No Refunds: if the Provider cancels, or the program does not take place, the Parent receives 100% of everything paid including the Service Fee (§§21 and 41).

SCHEDULE 2 — RECURRING ACTIVITY CANCELLATION TIERS

A Provider selects one of these for each Recurring Activity, or creates a Recurring — Custom policy. In every tier, cancellation stops all future charges. Every tier is subject to Schedule 4.

Default where a policy is silent: Recurring — Month-to-Month (§28).

Where the scale displayed to a Parent at checkout differs from the scale in this Schedule, the displayed scale governs that booking (§§1.2 and 14). This Schedule states the scales the Platform applies; it does not override what a Parent was shown.

A Session counts as attended only where the participant was able to attend it. Sessions the Provider cancelled, moved or made unavailable never count (§28).

SCHEDULE 3 — BOOKING RECORD FIELDS

Captured at checkout for every booking and again on each change taking effect under §32 or §42. Retained under §14 and available to the Parent at www.kidzmaps.com/account.

No field is ever overwritten. A change creates a new entry and preserves the prior one. In any dispute the entry in force on the date of the charge governs (§58).

SCHEDULE 4 — PROVIDER POLICY FLOORS AND DEFAULTS

Part 1 floors apply to every Activity whatever the Provider selects, writes or discloses; a term inconsistent with one is void to the extent of the inconsistency and the floor applies in its place. Part 2 defaults apply only where the Provider disclosed nothing different at checkout, or disclosed something outside the stated ceiling; a term disclosed within its ceiling and captured in the Booking Record governs. See §41.

Part 1 — Non-Variable Floors

Each floor below is the operative rule stated in the Section named. This Schedule is an index; the Section governs.

Part K adds two floors that apply in the same way: a Parent is liable only for the Parent Amount and owes nothing because funding is withdrawn, reversed or not available (§67.6); and funding gives no access to information about a Child (§69.3).

Part 2 — Default Terms

Each applies unless you disclosed something different at checkout, within the ceiling shown.